Deli Manager-Hyattsville - Hyattsville, MD, United States

Description · Why choose us? · Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand · At Albertsons Companies, we are looking for someone who's not just seeking a job ...

Job description

Description

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand

At Albertsons Companies, we are looking for someone who's not just seeking a job, but someone who wants to make an impact. In this role, you'll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that's constantly evolving.

Deli Department Manager –This is a union position and bonus eligible. 

General Summary:  Exemplifies strong customer service in every aspect of the job. Directs and controls the operation of the Deli Department, including supervising and training personnel to achieve departmental and store sales and profit objectives. Provides feedback and recommendations on operational issues and personnel decisions to Store Director and Division management.

 

Main responsibilities:

• Champions corporate and division customer service programs to meet or exceed division customer service goals. Instills a culture of excellent customer service in the department and throughout the store.
• Responsible for total store operations and directing associates throughout the store, as well as department managers, in the absence of or as needed by the Store Director (see Store Director job description).
• Primary duty is management of the Deli Department. In that regard, plans, organizes, and directs day-to-day operations of the Deli Department.
• Conducts daily inspections of all Deli sections and initiates corrective measures to ensure compliance with product quality and product rotation standards. Maintains in stock conditions, and ensures compliance with code date standards; cleanliness, sanitation and safety standards; and security requirements. Controls pricing by following established division pricing guidelines and ensuring compliance with the coupon and discount policies.
• Implements Company and Division operating and merchandising policies and practices. Controls merchandise shrink. Supervises and participates in store inventory counts. Establishes Deli Department operating procedures as required for implementation of Company policies, Division directives and Store Director instructions. Implements emergency procedures in the event of equipment and computer software malfunctions or failure.
• Orders Deli product and maintains inventory levels according to Division directives. Supervises the processing of all reclamation. Maintains orderly and in stock conditions in back room, sales floor, and all Deli Department areas.
• Supervises receiving, storing, stocking, pricing, and merchandising of all Deli May utilize hand trucks, pallet jacks and the bailer. Properly accounts for merchandise received. Oversees positive customer and vendor relations. Engages in suggestive selling and other sales techniques. Monitors daily log sheet, purchase report, actual versus projected sales and labor.
• Prepares and displays appropriate product signage.
• Under supervision of the Store Director, directs the work of all Deli Department associates. Schedules Deli Department associates to ensure adequate coverage and service levels. Directs, motivates, trains, and participates in the hiring of all Deli Department personnel. Ensures that all associates are instructed in the proper performance of work duties and are knowledgeable about Company policies and procedures.
• Monitors associate performance and effectively recommend personnel action such as hiring, firing, layoff, promotion, demotion, and disciplinary action. Builds and maintains associate morale. Resolves associate complaints where appropriate and reports action taken to the Store Director. Immediately reports any potential serious policy violations, for matters including but not limited to working off the clock, harassment, food safety and sanitation, discrimination, etc., to the Store Director and assists in appropriate handling. Identify and trains associates with high potential for advancement opportunities.
• Understands the store and Deli Department Profit and Loss statement, and plans department promotions accordingly. Frequently communicates sales goals, department performance and sales opportunities to department associates to ensure positive results.
• Answers and responds to incoming telephone calls appropriately. Receives and appropriately resolves customer complaints and reports to the Store Director as appropriate.
• Maintains confidentiality concerning associates, store sales, and Company information. Maintains accurate department records.
• Responsible for performing all job duties with honesty and integrity and in compliance with Company policies and procedures.
• Attends required training and sales meetings.
• Provides feedback and recommendations to Store Director or District Manager and Division management teams on operational issues.
• are displayed outdoors.

We are looking for candidates who possess the following:

• Requires working knowledge of all job duties within the Service Deli Department including food preparation and
• Requires strong communication skills, good leadership and interpersonal skills, the proven ability to manage people and the ability to maintain composure in dealing with customers and co-workers. Ability to work quickly.
• Requires knowledge of employment laws and workplace practices.
• Requires a good understanding of Company practices and Service Deli Department policies and procedures. Requires the ability to judge and react to business activity.
• Must have knowledge of product variety, bakery standards, perishability, food safety, safety and sanitation procedures and department policies and
• Frequently lifts and maneuvers objects of varying dimensions and weights up to approximately 55 lbs. Bends, stoops and reaches frequently and occasionally climbs ladders. Pushes and pulls fully loaded hand trucks, six-wheel carts and pallet jacks. Performs repetitious arm movement to decorate, prepare and package
• Manual dexterity and good eye-hand coordination are necessary. Must be able to operate kitchen utensils and
• Mental alertness is necessary to ensure safe and accurate completion of work activities. Requires knowledge of basic mathematics and weights and measures. Must have knowledge of taste, content and perishability of products, safety and sanitation procedures and department policies and
• Operates computer software and electronic ordering devices to order products, plan sales, input inventory and schedules, and print
• Utilizes cleaning supplies and equipment. Utilizes safety cutters and knives. Requires use of latex and heat resistance
• Knowledge of profit and loss
• May be required to work nights, early mornings, weekends and holidays. Scheduled hours will vary. Good attendance is required.
• Exposure to potential hazards exists with respect to cooking procedures, equipment and work aids necessary to perform job duties.
•  WORK ENVIRONMENT:
  
• Exposure to potential hazards exists with respect to cooking procedures, equipment and work aides necessary to perform job duties.
• Hands are frequently exposed to water and cleaning agents.
• Frequent exposure to approximately 400 degrees Fahrenheit while cooking products. Exposure up to 140˚ Fahrenheit while handling products in hot cases, 35˚ Fahrenheit while handling products in cold cases, 28˚ Fahrenheit while handling products in cooler and -20˚ Fahrenheit while handling products in freezer.
• Working conditions consist of a temperature-controlled store environment.

We also provide a variety of benefits including:

• Competitive wages paid weekly
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more)
• Time off (vacation, holidays, sick pay).  For eligibility requirements please visit myACI Benefits
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values – Click below to view video:   ACI Values

A copy of the full job description can be made available to you.