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    Customer Relations Representative - Portland, United States - JOSHUA MERRION - State Farm Agent

    JOSHUA MERRION - State Farm Agent
    JOSHUA MERRION - State Farm Agent Portland, United States

    1 week ago

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    Description

    Job Description

    Job DescriptionBenefits:
    • Company parties
    • Competitive salary
    • Dental insurance
    • Free food & snacks
    • Health insurance
    • Opportunity for advancement
    • Paid time off
    • Training & development

    ROLE DESCRIPTION:
    As a Customer Relations Representative with Joshua Merrion's State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, cheerful disposition, customer service skills, and your ability to start a conversation out of thin air makes you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and growing the business by understanding customer needs and making appropriate recommendations. This position is not only servicing our existing clientele, but being very active as an inside sales specialist.

    We look forward to connecting with you if you are the goal-driven and customer-oriented team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

    RESPONSIBILITIES:
    • Establish customer relationships and follow up with customers as needed.
    • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
    • Use a customer-focused, needs-based review process to educate customers about insurance options and make appropriate recommendations for other lines of insurance.
    • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
    • Establish new customer contact and acquire new business.
    QUALIFICATIONS:
    • Dedicated to high-performance
    • Understanding the nature of a professional work environment
    • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
    • Excellent communication skills to assist customers and coordinate with other agency team members
    • Proactive in problem-solving
    BENEFITS:
    • Salary pay plus commission/bonus
    • Growth potential/Opportunity for advancement within my office
    • Paid time off (vacation and personal/sick days)
    • Health benefits
    • Valuable career-building experience
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