Patient Relations Specialist - Fairfax
1 month ago

Esta posición está responsable de garantizar interacciones positivas entre Inova y nuestras pacientes/familiares.
Job Responsibilities:
- Patient Communication:
- Actuar como punto principal de contacto para pacientes/familias, abordando preguntas e inquietudes con rapidez profesionalmente.
- Complaint Mediation and Resolution:
- Investigar peticiones/grietas exhaustivamente mediante revisiones detalladas del expediente médico.
- Patient Satisfaction:
- Mantener retroalimentación en mente relayer historias/información sobre líderes/paciente experiencia equipo mejorar satisfacción/total experiencias pacientas.
- Siguiendo directrices CMS proporcionar comentarios escritos según peticiones/grietas.
Job description
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- Siguiendo directrices CMS proporcionar comentarios escritos según peticiones/grietas.
- Mantener retroalimentación en mente relayer historias/información sobre líderes/paciente experiencia equipo mejorar satisfacción/total experiencias pacientas.
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