Lead ServiceNow Developer - Atlanta, United States - Infovision

Description

Job Title: Lead ServiceNow Developer

Location: Atlanta, GA (Need to work Onsite)

Duration: Long-term

Work Mode : Onsite

Job Description:

12+ Year of overall IT Experience

Experienced ServiceNow Architect with proven capability and experience to support building ServiceNow Capability.

Design accountability for Organizations ServiceNow strategic platform

Lead the ServiceNow solution architecture design and enhancement activities across Enterprise ServiceNow program of work, ensuring the technical integrity of any ServiceNow projects

Responsible for supporting, developing, configuring, testing, implementing, and maintaining the Service Desk application - Service Now. The role will work closely with the business, 3rd party development partner and IT teams.

Build Service Now Reports, dashboards and homepages and perform health checks

Administer the Service Now instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions

Configure and maintain service now workflows

Configure application related fields, forms, views, email notifications, acceptance roles and access controls

Sound knowledge of Service Now application(s) integration with third party systems/applications.

Participate in internal and customer meetings identify unique use cases for the Service Now platform

Demonstrates requirements gathering and analysis, solution design, development task management, quality assurance and release management

Demonstrates working knowledge of Service Now core architecture and especially modules such as Service Catalog/Incident/Change/Problem Management/ Knowledge Management/ Self-Service Portal