Learning & Development Specialist - Wilmington, United States - Live Oak Bank

Description

About Us

Live Oak Bank is a digital bank that serves small business owners across the country. Our groundbreaking spin on service and technology has fueled our mission to be America's Small Business Bank. Our products help customers buy, build, and expand their business, and our high-yield savings and CD products help them grow their hard-earned money. At Live Oak, we never lose sight of the well-being of our people. We believe our employees are the heart of our company. Our commitment to our customers and culture is intertwined, and we seek those who embody and embrace what it takes to empower the American dream.

How This Role Impacts Live Oak and its People

This individual will support the execution and delivery of breakthrough learning experiences and development initiatives designed to increase individual and organizational capability. The Learning and Development Specialist leads with a human-centered approach and is a champion and subject matter expert for facilitating change. Putting our people first creates pathways for cross-functional leaders and teams to achieve established objectives and key results.

What You'll Do at Live Oak

• Create data-driven development programs that align with the organization's strategic objectives and support our mission.
• Consult with cross-functional business leaders and teams to support designing and delivering tailored learning and development solutions.
• Serve as a trusted expert and partner by exercising subject matter expertise in change management, project management, and design thinking.
• Facilitate effective training and development programming in multiple environments, including in-person and hybrid settings.
• Contribute meaningfully to our people strategy by promoting the adoption of the mindsets, skillsets, and toolsets that support growth and change.

How You'll Do It

• Communicate, collaborate, network, and act as a consultant to key stakeholders.
• Establish and maintain performance evaluation methods for training content, delivery, activities, engagement, and outcomes.
• Evaluate performance, skills, and knowledge to identify gaps and suggest training to enhance individual and bank-wide capabilities and performance.
• Recommend and develop employee engagement programs in coordination with the Executive team and other functions.
• Partner with internal subject matter experts and external vendors to achieve defined learning and development objectives.
• Advise and assist managers in curating and implementing career development plans and career pathing.

Required and Preferred Experience

• A Bachelor's or advanced degree in a related field; alternatively, 3-5 or more years of relevant experience with demonstrated expertise and work autonomy.
• Experience developing programs and platforms that engage large-scale audiences and serve various cross-functional stakeholders.
• Understanding and application of project management and change management concepts.
• Experience with a range of leading market solutions in the realm of learning management, including Workday Learning, Brainshark, LinkedIn Learning, and/or another LMS.
• A creative and open mindset with experience managing up and down to internal stakeholders.
• Demonstrated ability to multi-task and work in an ambiguous and dynamic environment.
• Excellent communication skills with the ability to clearly summarize complex issues and present recommendations.
• Outstanding interpersonal skills and ability to collaborate, inspire, and motivate others.
• Capable of balancing individual and team responsibilities.

To Thrive at Live Oak

• Gravitate to Growth - Shows adaptability and support for changes to improve organizational effectiveness.
• Communicate and Collaborate - Communicates clearly and thoughtfully, demonstrating empathy in teamwork.
• Eye of the Tiger - Gets positive results by taking personal responsibility for actions and team outcomes.
• Know Your Business - Curates and maintains a depth of knowledge and skill to perform one's job effectively.
• Customer at the Center - Provides customers with a personalized experience to achieve exceptional outcomes.

For a detailed overview of our employee benefits please visit:

At Live Oak Bank, we are passionately focused on creating an inclusive and genuine environment We encourage you to apply for roles that you believe you'd be a great fit for, even if you feel your past experience does not perfectly match every requirement. As we continue to grow, our People Team will match the skillsets of current and prior applicants with open roles within our organization. As we say at Live Oak, "Paint the Target" and go after your goals"