Vendor Governance Support Specialist - Orlando, United States - US Tech Solutions

Description

Description/Comment:
The Vendor Support Specialist will work in a dynamic, collaborative environment and handle confidential data. It requires a desire to learn, the ability to build and maintain relationships and acquire a deep understanding of the vendor management space. A successful candidate will be highly analytical, collaborative, and able to work effectively at various levels of the organization.

The Vendor Support Specialist will work with area leaders to drive specific efforts to completion, track status, communicate and ensure on-time delivery.

Establish timelines and manage assets to meet key milestone deliverables

Deliverables to include Vendor Engagement Portal (VEP), Third Party Enablement (PE), Third Party Office (PO), Forecast Engineering Management Analytics (FEMA), and Supplier Partnerships & Ops Technology (SPOT -- FKA VMO) related workflows and enhancements, database transfer, and any additional leadership requests.

Create and maintain comprehensive asset tracking activities to monitor and report on delivery progress

Document ways of working and other information to help establish new processes

Assist leaders by reporting and escalating issues in a timely manner

Hold key stakeholders accountable for deliverables

Liaise with team members and cross-functional partners at all levels of the organization

Influence and direct work of others with or without formal authority

Responsibilities:
Support Technology Project and Program Governance Program

Research and report on project management practices, services, impacts to data quality, consistency and overall value to the company

Document and report on existing practices with Technology teams to stay abreast of existing practices and challenges with compliance

Review and analyze projects and programs. Draft and help implement recommended improvements to process and procedures for projects.

Participate in policy creation and management. Analyze potential impacts of policy choices under consideration.

Participate in project review processes to verify projects and teams are in line with standard, policies and best practices

Identify and document potential gaps in policies, procedures, and project governance solutions

Provide Project Management Process Support

Review campaigns for alignment with internal policies and external regulations

Educate teams on existing best practices and standards

Support Project Managers with reviews and analysis of project data

Review requests for enhancements to project management standards

Support on demand requests and shifting organizational priorities

Work closely with technology leadership to understand needs/challenges, assess potential impacts, and assist with compliance

Basic Qualifications:
Basic knowledge/experience in relevant technologies, such as:

+ years project and product management experience

Excellent written and verbal communication skills for internal and external communication

Solid organizational skills and ability to juggle and prioritize projects and tasks

Strong attention to detail

Team player that works cooperatively and effectively with others to set goals, resolve problems, and make decisions

Comfortable communicating with partners at all levels

Flexible to change while able to manage and support multiple efforts concurrently

Proactive and demonstrates strong initiative to manage day-to-day workflow with minimal supervision

Ability to work under pressure and meet tight deadlines

Comfortable working both virtually and in-person when needed

Preferred Qualifications

Individuals should be agile focused and can take on scrum activities associated with the development of the products in running grooming, planning, standup and alignment sessions. Experience in working with My Jira to create quick views around roadmaps and sprints including backlog refinement.

Smartsheet experience preferred will help showcase all the product work in the app's enhancement space.

Dashboarding experience in PowerBI would be a plus

Comfortable utilizing My Jira

Ability to influence stakeholders

Experience managing technical projects

Product Management

Required Education

BA or equivalent