Help Desk Analyst - Beachwood, United States - TEKsystems

TEKsystems Beachwood, United States

1 week ago

Description

Job Description

First full week onsite in BEACHWOOD OHIO for training

After that FULLY REMOTE

Must be fully vaccinated

April 17 start date

1 month long project. Get your foot in the door to TEKsystems and we will keep you employed

Description

This group of contractors will service inbound phone calls from patients and or caregivers regarding their technology support needs.
They will be taking anywhere from 30-50 calls a day.
They must had the ability to connect to a network cable from their wifi to their supplied computer. Must have at least an ISP speed of 30\*\*\*\*

M-F 7:30-4:30P

Must have reliable internet & reliable transportation for 1st week of project

Job Title

Service Desk Agent

Top Skills Details

1. High customer service experience - will be taking calls from patients
2. Some technical experience
3. Call center experience

Additional Information

• Average of 30-50 calls per day

• Average time of 1:45 between calls

• High level customer service skills

• Entry level technical service skills

Drug and background check required

External Communities Job Description

1. High customer service experience - will be taking calls from patients
2. Some technical experience
3. Call center experience

Exception Desk Analyst

2 weeks ago

CrossCountry Mortgage Cleveland, United States

The Exception Desk Analyst is responsible for reviewing and administering guideline exception requests, managing communication between sales, underwriting, secondary, and the exception desk, assisting with product development initiatives, and support Analyst, Product Development, ...
Help Desk Analyst

2 days ago

Murtech Staffing & Solutions Broadview Heights, United States

Position: Help Desk Support Analyst · Location: Broadview Hts., OH (100% onsite) · Duration: W2, 6-month contract · Description: · Our client is looking to add a Help Desk Analyst to their team to help with ongoing support. · In your new role, you will ensure proper computer and ...
Help Desk Analyst

1 day ago

Murtech Staffing & Solutions Broadview Heights, United States

Position: Help Desk Support Analyst · Location: Broadview Hts., OH (100% onsite) · Duration: W2, 6-month contract · Check out the role overview below If you are confident you have got the right skills and experience, apply today. · Description: · Our client is looking to ad ...
Service Desk Analyst

1 day ago

AtNetPlus Stow, United States

Job Description · Job DescriptionAtNetPlus is an information technology services firm providing our clients IT support, cybersecurity, 24/7 helpdesk support, on-site services, and system development. · We take pride in not only providing award-winning IT Services, but also going ...
Service Desk Analyst II

2 weeks ago

K2 Services Cleveland, United States

Overview: · The Service Desk Analyst II role is a pro-active, technology focused, customer service oriented professional focused on supporting K2 Services LLC who will be based out of our client's office. This position will be onsite, full time, 40 hours a week and joining a team ...
Service Desk Analyst II

1 week ago

K2 Services Cleveland, United States

Overview: · The Service Desk Analyst II role is a pro-active, technology focused, customer service oriented professional focused on supporting K2 Services LLC who will be based out of our client's office. This position will be onsite, full time, 40 hours a week and joining a team ...
Service Desk Analyst II

2 weeks ago

Keno Kozie Associates Cleveland, United States

Overview: · The Service Desk Analyst II role is a pro-active, technology focused, customer service oriented professional focused on supporting K2 Services LLC who will be based out of our client's office. This position will be onsite, full time, 40 hours a week and joining a team ...
Service Desk Analyst II

2 weeks ago

K2 Cleveland, United States

Overview: · The Service Desk Analyst II role is a pro-active, technology focused, customer service oriented professional focused on supporting K2 Services LLC who will be based out of our clients office. This position will be onsite, full time, 40 hours a week and joining a team ...
Service Desk Analyst II

2 weeks ago

K2 Cleveland, United States

Overview: · Find out if this opportunity is a good fit by reading all of the information that follows below. · The Service Desk Analyst II role is a pro-active, technology focused, customer service oriented professional focused on supporting K2 Services LLC who will be based ou ...
Service Desk Analyst II

1 week ago

K2 Services Cleveland, United States

Job Description · Job DescriptionOverview: · The Service Desk Analyst II role is a pro-active, technology focused, customer service oriented professional focused on supporting K2 Services LLC who will be based out of our client's office. This position will be onsite, full time, 4 ...
Enterprise IT Service Desk Analyst

1 week ago

Aspen Technology Medina, United States

AspenTech is a global software leader helping industries meet the increasing demand for resources from a rapidly growing population in a profitable and sustainable manner. Our Digital Grid Management software suite, including AspenTech OSI products, helps power and utilities comp ...
Enterprise IT Service Desk Analyst

1 week ago

Open Systems International Medina, United States

AspenTech is a global software leader helping industries meet the increasing demand for resources from a rapidly growing population in a profitable and sustainable manner. Our Digital Grid Management software suite, including AspenTech OSI products, helps power and utilities comp ...
Service Desk Analyst I

2 weeks ago

Acuative Strongsville, United States

Job Description · Job Description · Roles & Responsibilities The · Service Desk · Analyst performs · the following roles and responsibilities: · Entry Level - Will Train. · Several openings at: 3rd Shift Sunday - Thursday 11PM to 7:30 AM · or · Tuesday - Sat 11PM to 7:30 ...
Business Systems Analyst

1 week ago

Tremco CPG Beachwood, United States

Job Description · General Purpose of the Job: · Provides support under the direction of a Sr Business Analyst and Team Leader Business Systems. Provides 1st and 2nd level SAP help desk support for master data related tickets and other areas as assigned based on experience. Train ...
Business Systems Analyst

2 weeks ago

Rust-Oleum Beachwood, United States

JOB DESCRIPTION · General Purpose of the Job: · Provides support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report developme ...
Helpdesk / Desktop Support Technician: MS 365, Azure AD / AD, ITIL V3 or other ITSM frameworks

6 days ago

Kore 1 Cleveland, United States

Compensation depends on experience but is typically $44-55K. · THIS ROLE IS FULLY ONSITE IN CLEVELAND, OH · REQUIRED SHIFT IS 11 AM TO 8 PM WITH FLEX AS NEEDED (GIVE OR TAKE 1 HOUR) FOR BUSINESS NEEDS. · KORE1, a nationwide provider of staffing and recruiting solutions, has an ...
Capital Markets

1 week ago

Huntington Bancshares, Inc. Cleveland, United States

· Summary: · The Capital Markets group is expanding sales and trading capabilities, and is seeking a seasoned, hands-on trading systems and analytics analyst to join the front office Trading Services group focused on Sales and Trading Technology. Additionally, Capital Markets is ...
IT Service Analyst

1 week ago

Avon Protection Cleveland, United States

Job Title: IT Service Analyst · Location: Cleveland, OH · Business Unit: Team Wendy · Purpose of Position: · We are currently seeking an IT Service Analyst who can provide technical support to our colleagues in resolving their IT-related issues through email, phone, remote acces ...
SAP Business Analyst

1 week ago

Wright Technical Services Cleveland, United States

Type: FTE- Salaried Direct Hire · Location: Hybrid Schedule- Concord, OH/ Houston, TX/ Philadelphia, PA · Salary: $147, % annual bonus + Excellent Benefits, with relocation assistance available · Open to Eligible H1B Transfer Candidates meeting Qualifications · Wright Technic ...
Cyber Security Analyst

2 weeks ago

MCPc Cleveland, United States

Company Description · Fortress Security Risk Management is a nationally recognized full-spectrum cybersecurity firm dedicated to protecting its clients from the financial, operational, and emotional ravages of cybercrime. Headquartered in Cleveland, OH, Fortress primarily has a ...