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    System Administrator - Norman, United States - InsideHigherEd

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    Description
    Organization
    Title- System Administrator
    Team- Supercomputer
    Are you a highly motivated individual who thrives in a fast-paced, high-performing, dynamic team environment?
    OU Information Technology (IT) is looking for a technical professional who has a passion for the higher education environment and wants to grow their technical career.This is a remarkable opportunity to be a part of a service organization that directly impacts the work of researchers and educators at the University of Oklahoma (OU).The job function of this position is to serve as a System Administrator within the OU Supercomputing Center for Education and Research (OSCER), operating and maintaining OU's research computing systems, including but not limited to the following:
      Linux cluster supercomputerInternal research cloudLarge scale, high-performance disk system(s)Large-scale tape archiveHigh-speed research network(s)
    The job function also includes working with a diverse range of faculty, staff, postdoctoral researchers, and graduate and undergraduate students, to make the best possible use of OU's research computing systems. As a member of the supercomputing operations team, this professional will work with researchers, educators and other research computing team members to identify and address technical obstacles to the work of the OU research community and their collaborators at other institutions.The primary duties of this position will be to participate in ongoing efforts to document, design, develop, maintain, enhance, and decommission supercomputing (high-performance computing) and other research computing systems, in a manner consistent with established priorities and prevailing best practices, and to work directly with researchers and educators on how to use these systems effectively in their research and teaching.The ideal candidate for this position is curious, creative, tenacious, and self-directed, and demonstrates a strong work ethic; is productive working independently as well as collaboratively; is analytical and can identify, define, interpret, and resolve both technical and human issues.Responsible for systems administration tasks needed to maintain the University's supercomputing cluster as well as working with a diverse range of faculty, staff, and students to make the best possible use of OU's research computing resources.
      Performs system administration including but not limited to system maintenance, patching, configuration, network management, hardware troubleshooting, monitoring, and backups, and performs comparable functions on other resources. Tracks issues and works with researchers, educators, and other team members to resolve obstacles to researchers' progress.Analyzes business and technology needs, specifies, tests, and deploys solutions to these needs, and develops documentation on these solutions that allow for long-term support. Works with vendors and colleagues to troubleshoot and resolve technical problems and prepares documentation for other team members to provide consistency for operational support.Provides consulting support to users and other technical groups in support of deployed technical solutions. Interacts with internal and external software and hardware providers in the deployment and troubleshooting of system errors.Provides mentorship within their respective area of expertise to other employees within the organization.Performs various duties as needed to successfully fulfill the function of the position.

    The position will be located in Norman with a flexible and/or remote option possible for experienced candidates.

    Job Location
    Required Education: Bachelors degree, AND:
      36 months of computer programming/analysis experience.
    Equivalency Substitution: Will accept 48 months of related experience in lieu of the Bachelors degree for a total of 84 months of related experience. Skills:
    • Proficient in Microsoft Office
    • Able to communicate well and build rapport quickly with students, faculty and staff
    • Strong initiative to solve problems
    • Knowledge of current technology trends and advancements through self-learning, conferences and in-class training
    • Detail-oriented for accuracy of data and information.
    • Ability to communicate well and to build rapport quickly with undergraduate and graduate students, postdocs, staff and faculty.
    • Understanding of multi-user computing systems, environments and networks.
    • Basic understanding of key system concepts and environments, such as operating systems, interconnection networks, file systems, and compilers/interpreters.
    • Ability to cultivate functional working relationships with faculty, researchers, students, staff, IT professionals, and other stakeholders, and to work constructively with those stakeholders to solve technical and research problems.
    • Ability to think creatively and innovatively about technical and/or nontechnical challenges and to adapt to rapidly changing technology and requirements.
    • Ability to locate and utilize technical documentation and other resources related to technical challenges.
    • Ability to organize investigations into technical and/or nontechnical problems, to collect information, and to draw appropriate conclusions.
    • Ability to deal effectively with stressful situations, critical deadlines, and a user base with high service level expectations and a wide range of computing knowledge and sophistication.
    • Scripting and/or programming skills.
    • Ability to support a broad variety of software applications running on research computing systems, including installation.
    Advertised Physical Requirements:
    • Ability to engage in repetitive motions. Must be able to sit and or stand for short and extended periods of time. Standard office environment.
    Department Preferences:
    • Experience and proficiency with version control (for example, git).
    • Experience with any STEM (Science, Technology, Engineering, or Mathematics) field.
    • Experience and proficiency with supercomputing (high-performance computing) and/or cloud computing and/or similar areas of computing.
    • Experience working with researchers/scholars.
    • Experience and proficiency with storage systems, especially parallel and/or distributed storage systems, and/or software-defined storage.
    • Experience and proficiency with system administration of any Unix-like operating system (e.g., Linux).
    • Experience and proficiency with network administration.
    • Participate in ongoing efforts to document, design, develop, maintain, enhance and decommission supercomputing (high performance computing) and other research computing systems, in a manner consistent with established priorities and prevailing best practices. Work directly with researchers and educators on how to use these systems effectively in their research and teaching.
    Supervision: None Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. To view the policy, visit
    Why You Belong at the University of Oklahoma: The University of Oklahoma fosters an inclusive culture of respect and civility, belonging, and access, which are essential to our collective pursuit of excellence and our determination to change lives. The unique talents, perspectives, and experiences of our community enrich the learning, and working environment at OU, inspiring us to harness our innovation, creativity, and collaboration for the advancement of people everywhere. Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.

    Organization: Information Technology
    Job Location: Oklahoma-Norman-Norman Campus
    Schedule: Full-time
    Job Posting: Apr 16, 2024


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