- Analyze Customer Service Resolution Processes in Chatbot: Conduct in-depth analysis of existing customer service resolution processes, identify pain points, and propose improvements to enhance efficiency and effectiveness.
- Improve Database Organization: Assess the current structure and organization of the incentive and key accounts database in customer service. Implement strategies to streamline the database, ensuring accurate and up-to-date information.
- Collaborate with Stakeholders: Work closely with cross-functional teams, including customer service managers, IT professionals, and data analysts, to gather requirements and implement solutions that align with business objectives.
- Data Analysis and Reporting: Collect and analyze data related to chatbot resolution and usage. Generate insightful reports and present findings to key stakeholders, providing actionable recommendations.
- Continuous Improvement: Proactively identify areas for improvement in customer service operations and provide innovative solutions to drive positive change.
- Pursuing a Bachelor's Degree (Business Administration, Computer Science or a related field)
- Rising Senior with a graduation date in 2024 or Spring 2025
- Strong analytical skills with the ability to collect, analyze and interpret complex data
- Proficiency in data analysis tools and techniques, such as Excel, or data visualization tools
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders
- Strong problem-solving and critical-thinking abilities to identify and address operational challenges
- Detail-oriented with a focus on accuracy and data integrity
- Excitement to learn
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IT Summer Intern
4 days ago
CND Life Sciences Scottsdale, United StatesInternship Session · Summer 2024 · Term/duration · College Level/New Grad 10 weeks · Start Date · June 3, 2024 · End Date · August 9, 2024 · Title · IT Summer Intern · Department · Information Technology · Reporting Line · VP, Information Technology · Location · On ...
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Summer Intern
1 week ago
APL Logistics Scottsdale, United StatesJob Description · Overview: · We are seeking a motivated and detail-oriented intern to join our Procurement Team for the summer. This role will provide valuable exposure to the logistics and transportation industry, with a focus on procurement, finance, and ERP (Enterprise Resou ...
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IT Summer Intern
1 week ago
CND Life Sciences Scottsdale, United StatesJob Description · Job DescriptionInternship Session · Summer 2024 · Term/duration · College Level/New Grad · 10 weeks · Start Date · June 3, 2024 · End Date · August 9, 2024 · Title · IT Summer Intern · Department · Information Technology · Reporting Line · VP, Information Techn ...
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Summer Marketing Intern
2 weeks ago
Axway Scottsdale, United States· Summer Marketing Intern - Website Design · Job ID · Category · Internship · Job Location · US-AZ-Scottsdale · Overview · In 2024, we are pursuing our ambitions to continue to enable organizations' digital transformation. We are seeking an Intern to join Axway's Marketing team ...
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Summer Marketing Intern
1 week ago
Axway Software SA Scottsdale, United StatesOverview: · In 2024, we are pursuing our ambitions to continue to enable organizations' digital transformation. We are seeking an Intern to join Axway's Marketing team this summer. Are you ready? Join us now · Together we can. Together we will. Axway is an enterprise integratio ...
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Summer Intern
5 days ago
Esquire Law Phoenix, United StatesAbout Esquire Law: · MISSION STATEMENT: Esquire Law is a law firm focused on helping injured people through the highest level of professional assistance. In support of the law practice, Esquire Law provides a unique combination of highly experienced legal expertise with the proce ...
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IT Summer Intern
1 week ago
Covius Services, LLC Glendale, United StatesIt's fun to work in a company where people truly BELIEVE in what they're doing · We're committed to bringing passion and customer focus to the business. · The IT Intern will help plan and contribute to our information technology projects. The intern will work side-by side with fu ...
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Research & Development Summer Intern
1 week ago
CND Life Sciences Scottsdale, United StatesInternship Session · Summer 2024 · Term/duration · College Level/New Grad 10 weeks · Start Date · June 3, 2024 · End Date · August 9, 2024 · Title · R&D Summer Intern · Department · Research & Development · Reporting Line · Sr. Manager, R&D · Location · 1. On-site ...
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Research & Development Summer Intern
2 days ago
CND Life Sciences Scottsdale, United StatesJob Description · Job DescriptionInternship Session · Summer 2024 · Term/duration · College Level/New Grad · 10 weeks · Start Date · June 3, 2024 · End Date · August 9, 2024 · Title · R&D Summer Intern · Department · Research & Development · Reporting Line · Sr. Manager, R&D · Lo ...
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Research & Development Summer Intern
1 week ago
CND Life Sciences Scottsdale, United StatesInternship Session · Summer 2024 · Term/duration · College Level/New Grad · • 10 weeks · Start Date · June 3, 2024 · End Date · August 9, 2024 · Title · R&D Summer Intern · Department · Research & Development · Reporting Line · Sr. Manager, R&D · Location · 1. On- ...
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Social Media Intern Summer 2024
1 week ago
Scottsdale Cultural Council Scottsdale, United StatesJob Type · Part-time, Temporary, Internship · Description · Who we are: · Scottsdale Arts was established in 1987 as a private, nonprofit 501(c)(3) and has evolved into an organization with six dynamic operating departments that span the visual and performing arts, arts educat ...
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Intern - Quality Engineering (Summer 2024)
1 week ago
Early Warning Services, LLC Scottsdale, United StatesCome build the next-gen fintech at Early Warning, network operator of Zelle, where we're relentlessly focused on empowering prosperity in all its forms. · From fast money movement for over 100 million people who can access Zelle directly through their banking app to new account ...
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Digital Marketing Summer Intern
1 day ago
U-Haul Phoenix, United StatesLocation: · 2727 N Central Ave, Phoenix, Arizona 85004 United States of America · T he Digital Marketing & A nalytics team is looking for a Digital Marketing Intern · As a member of the DMA team (Digital Marketing & Analy tic s), you are naturally curious about the digital space. ...
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A.T. Still University Mesa, AZ, United StatesATSU - Summer Research Intern, ATSRI (Missouri Campus) · Job Category: Administrative/Clerical · Requisition Number: ATSUS002721 · Part Time · Kirksville, MO 63501, USAKirksville, MO 63501, USA · Job Details · Description · A.T. Still University is seeking a non-exempt inter ...
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InsideHigherEd Mesa, United States Administrative Jobs ,· ATSU - Summer Research Intern, ATSRI (Missouri Campus) · Job Category: Administrative/Clerical · Requisition Number: ATSUS002721 · Part Time · Kirksville, MO 63501, USAKirksville, MO 63501, USA · Job Details · Description · A.T. Still University is seeking a non-exempt inter ...
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Simulator Engineer Summer Intern
3 weeks ago
APS Phoenix, United States Full timeSummaryAPS Palo Verde is looking for Simulator Engineer Intern to join their team in Tonopah, AZ. · The Simulator Engineer Intern will have the opportunity to gain hands-on work experience developing, troubleshooting, and testing, both hardware and software solutions for Palo Ver ...
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InsideHigherEd Mesa, United States Administrative Jobs ,· ATSU - Summer Research Intern, ATSRI (Missouri Campus) · Job Category: Administrative/Clerical · Requisition Number: ATSUS002721 · Part Time · Kirksville, MO 63501, USAKirksville, MO 63501, USA · Job Details · Description · A.T. Still University is seeking a non-exempt inter ...
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Early Warning Services Scottsdale, United StatesIntern - Business Analyst - Operations (Summer 2024) page is loaded · Intern - Business Analyst - Operations (Summer 2024) · Apply · locations · Scottsdale · time type · Full time · posted on · Posted 2 Days Ago · job requisition id · REQ · At Early Warning, we've powe ...
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Customer Service Agent
3 days ago
Poolcorp Tempe, United States**Location**:NPT Tempe AZ - 235; **2440 West University Dr. Tempe, AZ · **Pay**:$16-$20 **/hour (DOE) **, **up to **$2,500 **in summer bonuses, and **so much more** · **Winter Shift**:M/F. 7 am - 4 pm (No weekends/Nights). · **Summer Shift**:M/F. 7 am - 4 pm and 1-2 Saturdays a ...
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Warehouse Associate
1 week ago
Poolcorp Tempe, United States**Location**:NPT Tempe, AZ - 235; **2440 West University Dr, Tempe, AZ 85281. · **Pay**:Up to $18/hour **(DOE), up to **$2,000 **through our performance bonuses in the summer, and **so much more** · **You **wa **nt Benefits? **You've **got it **Our generous benefits package inclu ...
2024 Summer Intern - Tempe, United States - DPDHL
Description
What makes DHL great?Our People We know each employee's individual contributions make us the #1 Delivery and Logistics Company in the world.
Distinguished as No. 1 World's Best WorkplaceTM by Great Place to Work and Fortune Magazine
DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.
Start YOUR career with DHL today...
Do you want to have aRed&YellowSummer Experience? Do you want to join The Most International Company in the World?We are looking for a Ambitious, Confident and Enthusiastic Intern to join our DHL Customer Service team in Tempe this Summer
You will play a critical role in improving customer service resolution processes, reducing reliance on chatbots, and organizing critical Customer Service databases. Your expertise will contribute to enhancing customer satisfaction and optimizing operational efficiency within the customer service department.
How YOU will make an impact:
We are looking for an energetic and enthusiast team player:
Interns who prove themselves during the Summer have an opportunity to join DHL upon graduation
DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
2024 Summer Intern professionals in Tempe
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Cem Kazan
Data Scientist | Machine Learning & Analytics & AI
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melanie murray
Clerk, data entry, server