FT Customer Service Representitive - Des Plaines - Promenade

Description

We are seeking a skilled Customer Service Representative to join our team at Promenade. In this role, you will be the primary point of contact for customers and floral partners, providing exceptional support via phone and email.

Key Responsibilities:

• Listen attentively to customer inquiries and diagnose issues in a timely manner.
• Provide accurate and helpful solutions to resolve customer concerns.
• IDentify complex technical issues and escalate them promptly to our engineering team.

Our ideal candidate is highly motivated, empathetic, and able to work effectively in a fast-paced environment. If you have excellent communication skills, a positive attitude, and a passion for delivering outstanding customer experiences,, we encourage you to apply today!