2024 Campground Host - Pinecrest, United States - Dodge Ridge Mountain Resort

Description

Job Description

The primary responsibility of a Campground Host is the daily operations of the campground; i.e. greeting guests, providing information about the campgrounds and facilities, daily maintenance and cleaning, and enforcing the Innkeeper Rules and Regulations and Fee Collection (Clark Fork Complex and Brightman Complex). Campground Hosts must always set an example by being a model camper practicing good housekeeping in and around their assigned site and by observing all rules and regulations. This position is a key member of the Dodge Ridge Team.

This job description is intended as a summary of the primary responsibilities of and the qualifications for the position. The job description is not intended to be inclusive of all duties an individual in the position might be asked to perform or of all the qualifications that may be required now or in the future. We will not ask you to perform an inherently unsafe task or that you are not adequately trained to perform. When we do ask for your assistance with any job we expect an enthusiastic and cooperative response.

The Campground Host is expected to comply with all Campground Host duties, company policies and procedures.

They must be observant for activities within the campground requiring immediate attention and communicate to supervisor.

Each day you will have specific work to perform which may include the following:

1. Greet guests and answer any questions that they may have.
2. Explain the campground layout and direct guests to campsites.
3. Daily maintenance and cleaning of restrooms.
4. Fee collection and documentation (Brightman Complex & Clark Fork complex only).
5. Enforcement of Innkeeper Rules and Regulations
6. Maintenance of campsites, tables, grill, pads, hydrants, fire rings etc.
7. Respond to emergencies and security issues.
8. Ensure bulletin boards are in good condition, contain proper signage and maintain a positive and neat appearance.
9. Distribute and collect camper comment cards.
10. Learn and follow the Dodge Ridge Safety Plan.
11. Maintain a neat and orderly camp site.
12. Assist other employees when asked.
13. Knowledge of where tools and supplies are located.
14. Properly store and maintain all tools and supplies.
15. Communication with Supervisor and other members of staff.

Somewhat unpredictable circumstances will determine how much of your work day will involve these types of activities. Many of these tasks require manual labor such as:

1. Maintaining clean facilities including, emptying trash containers and sweeping floors, cleaning bathrooms.
2. Maintaining clear roadways and paths.
3. Maintaining campgrounds, tables and fire rings.
4. Picking up litter throughout the complex.
5. Light maintenance such as painting.

• Ability to work with others, be well groomed and present a good public image. Ability to work with a diverse public and to provide quality customer service.
• Ability to communicate well with others, both verbally and written. Must possess strong conflict resolution skills.
• Must possess a general knowledge of accounting principles.
• Working knowledge of and ability to implement the National Recreation Reservation Service system.
• Possess ability to multi-task, work independently, trouble shoot and prioritize.
• Safe working habits at all times and strict adherence to the Dodge Ridge Safety Policies.
• Ability to lift heavy objects with weights up to and in excess of 50 lbs, and to perform routine cleaning tasks.
• Good manual and physical dexterity and good physical fitness.
• Be punctual, honest, trustworthy and possess good judgment
• Must possess a valid driver's license and meet the Motor Vehicle Record qualifications as outlined in the Fleet Safety Program.
• Ability to provide suitable, season long, onsite accommodation at the campground.

• Ability to work positively with other campground employees and other staff members.
• Support all company policies and procedures.
• Ability to work well with and communicate with Guests.

Work schedules are based on business need and will vary with guest visits. Hours may range from 2 – 6 hrs per day, 5-6 days per week, depending on the time of season. You can expect to work most weekends and holidays when the campgrounds are open.

Campground Hosts are often required to perform their tasks in bad weather. High winds, heavy snow falls, low visibility, rain, and extremely cold or warm temperatures are just some of the weather conditions that you can expect to encounter at some time during the camping season.

A professional appearance at Dodge Ridge is required. Please wear your name tag and uniform at all times during your scheduled shift. We will provide most of the uniform for you to do your job. However, you will be required to provide some items as part of your job, as listed below. The quality, color, and style of the items must be approved by your manager prior to being worn to work. All hats worn must have the Dodge Ridge logo while on shift.

Dodge Ridge will provide:

1. Campground shirts.
2. Nametag.

You must provide:

1. Watch
2. Sunglasses
3. Warm clothing for working in cold conditions
4. Cool clothing for working in warm conditions
5. Sunscreen
6. Boots, (warm).
7. Gloves (warm).