Associate Account Manager - Scottsdale, United States - Berkley

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    Description

    Company Details:

    Berkley Aspire is an operating unit of the W.R. Berkley Corporation (NYSE WRB), a Fortune 500 global insurer founded in 1967.

    Aspire underwrites excess & surplus lines insurance solutions across the United States for hard-to-place commercial risks. Our direct to retail distribution strategy is unique, and we underwrite general liability, excess liability, property, and inland marine coverages. Verticals we specialize in include construction/contractors, habitational/real estate, hospitality/special events, entertainment/amusements, and manufacturing/products liability. Most of our customers are small to medium sized businesses and we operate in all 50 states and the District of Columbia.

    At Aspire, we strive to make surplus lines insurance easy to understand and easy to navigate. We think big. We lean in and listen. We work hard. We are open to new ideas. We experiment and innovate. We take care of our customers and support our teammates. And, if we do it right and stay true to our core principles, then we deliver profitable growth on a consistent basis.

    We are an organization dedicated to an employee-centric company culture and a positively disruptive business model.

    By thinking outside the box, we are making insurance a little more exciting and a little more fun.

    Our home office is in Scottsdale, AZ. We also have offices in Cincinnati, OH, Richmond, VA, and Charlotte, NC. Our growing number of work-from-home teammates are located across the country.

    We are always looking to add talented, motivated, and creative people to our team, so please reach out if you are interested in learning more about us.

    Responsibilities:

    Berkley Aspire is seeking an Associate Account Manager to join its growing Berkley Connect brokerage business. This new position can be located in any of our three offices - Scottdale AZ, Richmond VA, or West Chester OH - on a hybrid schedule. We would also consider a highly qualified remote candidate.

    In this role you, you will service insurance policies written for Berkley Connect trading partners with Berkley sister companies. We are looking for candidates with a strong customer focus, an eye for accuracy and thoroughness, and the ability to learn and apply new skills. This position is part of a dynamic team environment requiring high levels of collaboration and partnership.

    Specific Duties:

    • Work closely with the Berkley Connect Broker to service insurance policies written for Berkley Connect trading partners with Berkley sister companies.
    • Service multiple lines of business including, but not limited to, Business Auto, Workers Compensation, Professional Liability, Pollution Liability, Product Recall, Directors & Officers, and Employment Practices Liability.
    • Enter and maintain policy transactions in Berkley Connects Agency Management System.
    • Manage policy premium billings, disbursements, and accounts receivable.
    • Interact with external brokers and internal underwriters and other stakeholders to process service requests.
    • Ensure compliance with Surplus Lines regulations in the placement of Surplus Lines policies.
    • Complete agency appointments and contracts for new Berkley Connect trading partners.
    • Maintain and update agency appointments as needed.
    • Monitor email accounts and respond in a timely and professional manner to email inquiries and communications.
    • Complete special projects assigned by management.
    Qualifications:
    • Bachelors degree or equivalent combination of education, training, or progressive experience
    • Three or more years of insurance experience
    • Excess and Surplus Lines experience is preferred
    • Property and Casualty insurance licenses are preferred
    • Strong understanding of insurance concepts and market forces.
    • Strong customer service proficiency.
    • Well organized.
    • Ability to understand priorities and meet deadlines.
    • Good oral and written communication skills.
    • Strong attention to detail.
    • Proficiency in Microsoft Office suite of applications (Word, Excel, etc.).
    • Strong results orientation, focusing on outcomes, delivering on commitment and deadlines.
    • Teamwork, providing and welcoming open, honest, respectful, and constructive feedback.
    • Accuracy and thoroughness.
    • Technical Proficiency, ability to learn and apply new skills.
    Additional Company Details:
    The Company is an equal employment opportunity employer.

    We do not accept any unsolicited resumes from external recruiting agencies or firms.

    The company offers a competitive compensation plan and robust benefits package for full time regular employees.

    The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.