- Team atmosphere
- On-the-job training
- Entrepreneurial energy
- Manage incoming calls & assist callers with questions related to the products & services that we offer.
- Manage customer emails including sales requests, order inquiries, and other customer needs
- Process customer orders/changes/returns according to established department policies and procedures.
- Partner with the sales team to meet and exceed customer's service expectations.
- Resolve customer concerns as they arise
- Identify opportunities to further improve customer service
- Ability to confidently communicate with customers via telephone & email with positivity and professionalism.
- Ability to quickly learn about our products and services
- Ability to use a computer & learn new programs
- Positive attitude & willingness to work on a team
- Excellent communicator, with strong listening skills
- Ability to handle customer concerns in a professional manner
- Organizational skills
- 1+ years of professional work experience interacting with customers
- 2+ years of experience in customer service or similar roles
- Associate's degree or higher
- Gain & improve your management experience
- Learn new skills
- Satisfaction from helping build a world-class brand
- Opportunities to grow
- Benefits are not currently available
- 8 hour shift
- Monday to Friday
- No nights
- No weekends
-
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Description
Job Description
Job DescriptionAbout us
Since its start in 1975, Meucci Cues has grown to become one of the finest pool cue makers in the world. Meucci pool cues have a world-renowned reputation for their beauty, craftsmanship, quality, and playability.
With new management in place, Meucci is staged for new growth and exciting opportunities
Our work environment includes:
Come join a great team as we take this world-class brand to new heights.
The Role:
We are looking for a Customer Service Representative (CSR) to join our team. This position is responsible for providing excellent service to our customers from the time that they wish to order until the time they receive their shipment. The CSR will be responsible for interacting with customers (telephone & email), entering orders, and answering questions. In addition, this role will also support management in performing other administrative tasks as required.
Responsibilities:
Required Skills & Qualifications:
Preferred Qualifications (Not Required)
What we hope you will gain from this position:
Benefits:
Job Type: Full-time
Salary: Starting from $17.00 per hour
Schedule:
Work Location: In person
Company DescriptionSince its start in 1975, Meucci Cues has grown to become one of the finest pool cue makers in the world. Meucci pool cues have a world-renowned reputation for their beauty, craftsmanship, quality, and playability.With new management in place, Meucci is staged for new growth and exciting opportunities
Company Description
Since its start in 1975, Meucci Cues has grown to become one of the finest pool cue makers in the world. Meucci pool cues have a world-renowned reputation for their beauty, craftsmanship, quality, and playability.\r\r
With new management in place, Meucci is staged for new growth and exciting opportunities