front office manager - Tang-O-Mar Beach
1 month ago
Job summary
To maintain a high quality of services offered to guests through management of the functional areas of reservations, guest registration, bell services and guest accounting so as to maintain established operational standards and maximize profits of the hotel.Responsibilities
- Supervise Front Desk staff hiring firing performance evaluations training and development. Schedule staff according to labor standards and forecasted occupancy.
- Maintain standards of guest service quality. Contribute to the profitability and guest satisfaction perception of other hotel departments. Increase level of guest satisfaction by delivery of an improved product through employee development job engineering and quality image.
Job description
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