Customer Success Manager - New York

Only for registered members New York, United States

3 weeks ago

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Job summary

We're looking for a proactive detail-oriented customer success account management professional who enjoys working directly with clients staying organized across multiple moving pieces and helping teams get audit-ready with confidence.

Responsibilities

  • Serve as the primary client contact translating labor compliance requirements into clear next steps
  • Guide customers through onboarding ongoing usage of an AI-driven compliance platform
  • Coordinate key workflows including payroll and subcontractor documentation collection to support successful audits

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