Desktop Support Specialist - Addison
1 month ago

Job summary
Providing Tier 2 (L2) support to customers by researching, diagnosing, troubleshooting issues and resolving incidents that cannot be resolved by Tier 1 (L1)
+Responsibilities
- Provide technical assistance and support and resolve problems related to the use of computer hardware and software for end users.
- Analyze resolve respond to and document end user inquiries.
Job description
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