Desktop Support Specialist - Addison

Only for registered members Addison, United States

1 month ago

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Job summary

Providing Tier 2 (L2) support to customers by researching, diagnosing, troubleshooting issues and resolving incidents that cannot be resolved by Tier 1 (L1)

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Responsibilities

  • Provide technical assistance and support and resolve problems related to the use of computer hardware and software for end users.
  • Analyze resolve respond to and document end user inquiries.

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