Customer Account Coordinator - Chandler - Oregon Tool

    Oregon Tool
    Oregon Tool Chandler

    2 days ago

    Description

    Customer Account Coordinator - Hybrid

    Oregon Tool is a global team built on humility, grit and collaboration where every voice is valued and every contribution matters.

    This role drives our success as the primary support contact for customer service including retailers distributors OEM accounts in the Concrete Cutting and Finishing market. You will proactively support the selling process from order to delivery providing best-in-class customer service to our customers.

    • Serve as primary customer contact for orders entry through delivery invoicing via phone email fax EDI or MRP supporting call center needs provide updates on order status pricing availability promotions shipments credits returns
    • Coordinate with sales planning product teams resolve scheduling capacity product issues maintain accurate customer master data purchase order records provide product application information handle inquiries disputes credits debits rebates fines deductions ensure compliance contractual terms
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    We are looking for someone with 2+ years B2B customer service experience formal business systems strong communication problem-solving organization accuracy multitasking skills ability work fast-paced environment proficient Microsoft Office SAP multilingual skills plus


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