Restaurant Manager- Ramsay`s Kitchen - Reno, United States - Caesars Entertainment

Description

Job Description

GENERAL SUMMARY OF DUTIES: Oversee entire restaurant operation. Responsible for ensuring maximum guest satisfaction and dining pleasure by constantly and consistently maintaining a high level of service and correct operating procedures.

EXAMPLES OF DUTIES/ESSENTIAL FUNCTIONS: (Includes, but is not limited to the following)

• Present a professional manner at all times.
• Ensure proper service and atmosphere for the guest.
• Act as host in greeting and seating guests.
• Handle all guest complaints.
• Administer all disciplinary action.
• Responsible for all administrative duties.
• Ensure compliance to all rules, regulations and procedures.
• Document all incidents in detail.
• Assign stations and record attendance.
• Inspect staff as to uniforms, cleanliness, identification, etc.
• Order supplies to ensure proper par levels.
• Ensure a safe working environment for employees.
• Follow directions from Manager at all times
• Other job-related duties as assigned.
• Exemplifies our core values, family style service, our mission and vision.
• Exemplifies our DEI (diversity, equity, inclusion) culture.
• Perform other job related duties as assigned.

PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities)

• Excellent communication skills.
• Understand and comply with all company and departmental rules and regulations, policies and procedures.
• Skill in establishing and maintaining effective working relationships with staff and guests.
• Ability to maintain confidentiality of sensitive information
• Knowledge in Food & Beverage cost accounting, forecasting and budgeting, alcohol awareness.
• Ability to read, write and communicate verbally in English.
• Ability to perform intermediate math.

EDUCATION AND EXPERIENCE:

Education: High School diploma or equivalent.

Experience: 2-5 years Food & Beverage management or any combination of education, training or experience that has provided the required knowledge, skills and abilities to perform the job duties preferred.

Certificate/License: Alcohol Awareness Certificate, Washoe County Food Protection Manager Certificate.

TYPICAL WORKING CONDITIONS: Work is performed in areas which may be unusually hot, cold, noisy, and smoky on slippery surfaces. Work may be performed in small areas having a 2-ft. access.Work may include exposure to vibration, solvents/oils, fumes/odors and dirt/dust. Requires the use of chemicals, electrical, mechanical and computer equipment, flame/heat-generated devices. Constant contact with staff and guests.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and occasionally stoop, kneel, crouch or crawl. The employee regularly is required to talk or hear, and occasionally required to talk on the telephone. The employee is regularly required to taste or smell. The employee must regularly lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Flexible to work evenings, weekends or holidays as required.

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.

The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

As a part of the new hire process, candidates will be required to complete a background check post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.