- Assist in the stabilization of Chautauqua County residents experiencing acute mental health crisis utilizing the least intrusive and restrictive alternative available to maintain safety.
- Provide individual support, clinically driven selfdisclosure, and modeling to assist in crisis stabilization and increased selfsufficiency.
- Provide followup to assist customers in accessing and navigating needed services, selfhelp centers, groups, and other social, church, and recreational clubs.
- Maintain oncall availability by work issued cell phone during scheduled shifts.
- Data reporting and analysis as a function of service quality improvement.
- Maintain confidentiality and adhere to the code of ethics.
- Promote the Agency mission.
- Job performance incorporates a strengthbased, integrated service delivery model while promoting selfsufficiency.
- Attend scheduled staff meetings, mandatory trainings, inservices, and other functions as required.
- Participate in the larger team of the agency through committee structures, planning, policy development and volunteerism.
- Assist in delivering marketing and/or educational presentations to the community, or training to other agency staff, as assigned by the Intensive Services Coordinator.
- Promote positive internal and external relationships.
- Other duties as assigned by supervisor.
- Adhere to all policies, procedures, and protocols.
- Gathers appropriate documentation and tracks outcomes.
- Maintain customer files inputted into CAPTAIN as assigned.
- Complete required progress reports on time.
- Participates in organizational committee structures as appropriate.
- Participates in organizational and divisional management systems.
- Personal familiarity with the Mental Health Service Network (Required)
- Completion of approved peer advocacy training offered through the Academy of Peer Services preferred.
- High School Diploma or GED; College degree in Human services field preferred.
- Has knowledge and skills necessary to modify interventions and care according to the customer's age.
- Possess a working knowledge of community services and agencies
- Excellent oral; written communications skills
- Ability to work as part of a team required.
- Must be able to demonstrate initiative, resourcefulness and use sound judgment.
- Bilingual (Spanish) preferred.
- Must be able to always provide consistent even tempered customer service
- Must be able to work evenings, nights, weekends and holidays.
- Valid Driver's License and reliable transportation
- Ability to lift up to 50 pounds with or without reasonable accommodation.
- Completes all OMH requirements.
- Must have internet access at home in order to utilize programs essential to the position
- Works compassionately with a diverse population
- Experience navigating community programs
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mobile crisis peer advocate - Dunkirk, United States - Chautauqua Opportunities
Description
MOBILE CRISIS PEER ADVOCATE
Dunkirk, NY )
Description
Position Data:
Title:
Mobile Crisis Peer Advocate
Grade:2Status:
Non-Exempt
Reports to:
Intensive Services Coordinator
Basic Function or Position Summary:
Provide peer-to-peer support and follow-up services to Chautauqua County Residents accessing Mobile Crisis Services from 4 pm - 8 am on weekdays and 24 hours on weekends and holidays.
Salary $ $16.45/hourly
Security Clearance:
Level 1 V,A,C,R
Requirements
Position Responsibilities and Specific Duties:
Key Working Relationships:
A
Internal:
Director of Health and Family Services
Intensive Services Coordinator
Crisis Team Members
Other COI staff
B
External:
All emergency service providers such as police departments
Hospital emergency departments
Hotline services
Other mental health providers
Community resources
Human service professionals.
Supervisory Scope:
This job has no supervisory responsibilities.
Organizational Responsibilities:
Knowledge, Skills Required:
Special Requirements, if any: