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Patient Access Representative - Cherokee, United States - Cherokee Regional Medical Center
Description
Patient Access Representative - Central RegistrationReports to: Patient Access ManagerPOSITION SUMMARY:
Provide great customer service with a friendly, helpful disposition for all people entering Cherokee Regional Medical Center. Efficiently and accurately collect demographic and financial information from all patients following appropriate regulatory guidelines.
Obtain the appropriate signatures from registered patients and provide them with the required information regarding their rights and responsibilities, financial assistance and other regulated information.
ANTICIPATED SCHEDULE:
40 hours weekly, 8:00am to 4:30pm, No weekends or HolidaysRequirementsRequired: High school diploma or GED
License/Registration/Certification:
None RequiredExperience:
Customer service experience within an office setting
Preferred:
Experience in a medical settingKnowledge/Skills/Abilities:Knowledge of office procedures and of spelling, grammar and punctuationSkill in typing and data entry with minimal errorsAbility to to communicate effectively in both oral and written formAbility to read and understand information and ideas presented in writing Ability to operate a personal computer with a general understanding of application software and an understanding of the InternetAbility to learn organization-specific softwareAbility to apply general rules to specific problems to produce answers that make sense