- Understands and exceeds guest expectations, needs and requirements
- Displays a sense of urgency with guests
- Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
- Resolves guest concerns by following Brand recommended guest recovery process
- Sets and maintains high standards for self and others, acts as a role model
- Consistently meets or exceeds goals
- Contributes to the overall team performance; understands how his/her role relates to others
- Identifies and resolves issues and problems
- Uses information at hand to make decisions and solve problems; includes others when necessary
- Develops and maintains relationships with team members
- Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
- Fluent in English
- Restaurant, retail, or supervisory experience
- Math and writing skills
- Basic computer skills
- At least 18 years of age (where applicable)
- High School diploma or equivalent, preferred
- Support a respectful team environment
- Communicate shift priorities, goals and results with team members
- Support the training of crew members as requested
- Provide coaching and feedback to crew members
- Create and maintain a guest first culture in the restaurant
- Resolve guest issues
- Ensure Brand standards, recipes, and systems are executed
- Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws
- Drive sales goals and results
- Execute restaurant standards and marketing initiatives
- Manage cash over/short during shift
- Ensure all products are prepared according to Brand standards
-
Shift Leader
1 week ago
Dunkin' - Franchisee Of Dunkin Donuts Lisbon, United States Full timeWe are a locally owned and operated Dunkin' franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today · You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc. or any of its affilia ...
-
Shift Leader
1 day ago
Bojangles North Augusta, United States Full timePrerequisite: · Completed training for all positions with complete certification for each position · Must be Serve Safe certified · Job Responsibilities: · The Shift Leader, under direction of the General Manager and/or Assistant General Manager, and/or during the absence of ...
-
Shift Leader
2 weeks ago
Your Pie - Pat Landon North Augusta, United StatesJob Description · Job DescriptionJob Title: Shift Leader at Your Pie - North Augusta, SC · Job Summary: · The Shift Leader at Your Pie - is a key role in our fast-paced, fun and customer-focused restaurant environment. As a Shift Leader, you will be responsible for ensuring smoot ...
-
Shift Leader
3 weeks ago
Wingstop Augusta, United StatesWingstop Wrightsboro Rd Ste 31 - [Restaurant Shift Manager] As a Shift Leader @ Wingstop, you'll: Be responsible for managing the day-to-day aspects of a Wingstop; Help direct and train Team Members; Assist in goals driven by the GM and AGM; Be at a perfect starting point for tho ...
-
Shift Leader
3 weeks ago
Churchs Chicken Augusta, United StatesChurch's Chicken Wrightsboro Road [Shift Manager / Kitchen Manager] As a Shift Leader at Church's Chicken, you'll: Monitor and ensure prompt, friendly, and courteous customer service; Monitor and ensure all menu products are prepared and served according to standards; Ensure job ...
-
Shift Leader
2 weeks ago
Wingstop Augusta, United StatesWingstop Washington Rd Ste 8 - [Restaurant Shift Manager] As a Shift Leader @ Wingstop, you'll: Be responsible for managing the day-to-day aspects of a Wingstop; Help direct and train Team Members; Assist in goals driven by the GM and AGM; Be at a perfect starting point for those ...
-
Shift Leader
1 week ago
Zaxby's Augusta, United States Part timeZaxby's Wheeler Road [Shift Manager / Assistant Restaurant Manager] As a Shift Leader at Zaxby's, your day will be spent: Acting as a model of customer service excellence; Performing each FOH workstation with a master skill level; Overseeing the Micros ordering system; Resolving ...
-
Shift Leader
3 weeks ago
Krystal Augusta, United StatesKrystal Peach Orchard Road [Shift Manager] As a Shift Leader at Krystal, you'll: Create a great energy in the restaurant and set the team up for success; Coach and motivate the crew; Help the General Manager execute Krystal 9 operating systems; Use shift tools and routines to ens ...
-
Shift Leader
3 weeks ago
Dairy Queen Woolwich, United StatesDairy Queen - 35 Main St, US Rte 1 [Restaurant Shift Supervisor] As a Shift Lead at Dairy Queen, you'll: Assist in the management of specific areas of the restaurant during scheduled shifts; Pace the crew to high levels of performance by understanding the importance of speed of s ...
-
Shift Leader
3 weeks ago
Papa John's Augusta, United StatesPapa John's Walton Way [Shift Manager] As a Shift Lead at Papa John's, you'll: Execute cash management duties with POS and Shift Reports; Assist in the management of adequate inventory levels using the companys systems and guidelines to minimize loss; Manage companys assets by en ...
-
Shift Leader
1 week ago
Dunkin Farmingdale, United States**HIRING IMMEDIATELY ** · Shift Leaders are the decision makers who impact store operations and how the shift runs. Ensuring that every customer is receiving that C.A.R.E. ("Customers Are Really Everything") level of service. Shift Leaders focus on the key elements of the Dunkin' ...
-
Shift Leader
1 week ago
Your Pie - Pat Landon North Augusta, United StatesJob Title: Shift Leader at Your Pie - North Augusta, SC · Job Summary: · The Shift Leader at Your Pie - is a key role in our fast-paced, fun and customer-focused restaurant environment. As a Shift Leader, you will be responsible for ensuring smooth operations during your assigned ...
-
Shift Leader
4 days ago
YAAAS TEA Farmingdale, United States**Join Our Team as a Shift Leader at YAAAS TEA** · We are searching for a dynamic and seasoned Shift Supervisor to enhance our team at YAAAS TEA. Your core responsibility will be to guide the daily activities within our establishment, guaranteeing that our clientele experiences u ...
-
Shift Leader
1 week ago
Dunkin Gardiner, United States**HIRING IMMEDIATELY ** · Shift Leaders are the decision makers who impact store operations and how the shift runs. Ensuring that every customer is receiving that C.A.R.E. ("Customers Are Really Everything") level of service. Shift Leaders focus on the key elements of the Dunkin' ...
-
Shift Leader
1 week ago
Jersey Mike's Subs Farmingdale, United StatesJersey Mike's Subs is looking for **Shift Leaders**. · Become part of Jersey Mike's vibrant organization Grab hold of our powerful positive energy with a Jersey Mikes ready-to-take-off career that is fun, fulfilling and rewarding · If you like to have fun, banter with people and ...
-
Shift Leader
1 week ago
Dairy Queen Woolwich, United StatesWe strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the _Dairy Queen_ brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast paced environment while providing exc ...
-
McDonald's Brunswick, United StatesCome Join the RC Management teamWE WILL PAY FOR YOUR EXPERIENCEApply Today. · Come join our growing teamWe have plenty of opportunities for you to work on your own development and become a great leader with expanded responsibilitiesApply Today · We have very competitive startin ...
-
2nd Shift Advanced Dressings Team Leader Specialist
10 hours ago
Cardinal Health Augusta, United States** 2nd Shift Advanced Dressings Team Leader Specialist** · *Share by Email* Location: Augusta, GA ***What Production Set-up & Maint contributes to Cardinal Health*** · Sets up, aligns, monitors, and/or calibrates production equipment. Assists and may perform maintenance on mach ...
-
Travel Nurse
3 weeks ago
FlexCare Medical Staffing Damariscotta, United StatesFlexCare Medical Staffing is seeking an experienced Rehabilitation Registered Nurse for an exciting Travel Nursing job in Damariscotta, ME. Shift: 5x8 hr days Start Date: ASAP Duration: 13 weeks Pay: $2521.6 / Week NOTE: THIS IS A TRAVEL STAFFING ASSIGNMENT. INQUIRE TODAY FOR JO ...
-
General Manager
2 weeks ago
Dunkin' Damariscotta, United States Full timeDUNKIN'/Ouimet Jacks is looking for motivated go getters to join our growing network team $15 to $18 and hour plus bonus potential · We will let you in on a little secret... while everyone knows that America Runs on Dunkin', we know that Dunkin' runs on our incredible team membe ...
Shift Leader - Damariscotta, United States - Dunkin'
Description
We are looking for Shift Leaders to join our Dunkin' team
Shift Leaders are responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience.
Competencies:
Great Focus:
Passion for:
Problem Solving and Decision Making:
Interpersonal Relationships & Influence:
Skills and Qualifications:
Responsibilities:
Team Environment:
Operational Excellence:
Profitability:
Ouimet/Jacks LLC - You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc., Dunkin' or any of their affiliates.
Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.