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    Medical Front Desk Receptionist - Henderson, United States - ReliantHealth Primary & Wellness Care

    ReliantHealth Primary & Wellness Care
    ReliantHealth Primary & Wellness Care Henderson, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    Company Profile:

    ReliantHealth is a rapidly growing operator of healthcare centers and clinics specializing in Primary Care and Transitional Care Management.

    Be part of a diverse team of talented professionals, united in their vision of achievement and professional growth that makes ReliantHealth one of the leading health care services providers in Nevada.

    Position:

    We are looking for 2 Great Medical Administrative Assistants- Patient Service Representatives.

    This position is perfect for an MA, CNA, or similar interested in the medical field who prefers working with a dynamic team Training will be provided.

    You will support day-to-day operations by performing administrative/clerical tasks and ensuring high-quality customer service for our patients. We also expect you to be able to multitask and prioritize. If you can combine exceptional communication skills with the ability to perform 'behind the scenes' tasks, we would like to meet you

    Hours: Full-Time 32-40 hours per week

    8 am to 5 pm (30-minute lunch break unpaid and two 10-minute paid breaks provided)

    Monday-Friday

    Benefits: Health, dental, and vision benefits are available after a 90-day employment period.

    Responsibilities

    • Answer patients' queries and ensure quality customer service.
    • Assist patients with check-in and check-out paperwork.
    • Directing patients in the waiting room. This helps ensure proper patient flow in the waiting room and throughout the clinic.
    • Verify insurance coverage and assist the billing department with processing payments.
    • Scheduling appointments. Administrative medical assistants are responsible for confirming, canceling, and rescheduling appointments.
    • Update and maintain patients' health records. It is important to keep medical records up to date so that patients can receive the best care possible.
    • Use medical software to support all transactions.
    • Directly communicates with patients with updated information regarding outgoing referrals.
    • Request medical records needed.
    • Provide clinicians with updates regarding the referral process.
    • Responds to email and voice messages promptly.
    • Make use of company policies to solve customer and patient issues and direct calls to the managerial team when necessary
    • Other responsibilities assigned by the supervisor.

    Requirements and skills

    • Medical office experience. Proven work experience as a medical administrative assistant is a plus.
    • Hands-on experience with medical software and Microsoft Office.
    • Knowledge of clinical terminology, insurance, diagnosis coding, HIPAA privacy standards, and requirements regarding
    • patient confidentiality
    • CPR-BLS certification is a plus.
    • Attention to detail. As a medical administrative assistant, you will be responsible for entering and maintaining a large amount of data, such as patient records and appointment scheduling. It is important to be able to identify any errors or inconsistencies.
    • Bilingual English/Spanish is highly preferred
    • Excellent organizational and multitasking skills.
    • Familiarity with medical terminology and insurance legislation. Medical coding is a plus. Having a strong grasp of medical coding is important for billing and keeping accurate patient records.
    • Customer-oriented communication skills. Dealing with patient questions, concerns, and complaints is a major part of the job. You will need to be patient and empathetic when helping resolve any issues that occur.
    • Excellent communication and time management skills. You will need to be able to discuss instructions and policies with patients. Good communication is key to helping patients know what things they need to do when getting care.
    • ‍Typing speed. As with any type of administrative work, there will be typing. Being able to type both quickly and accurately is important for doing your job efficiently.
    • Ability to thrive in a fast-paced environment.

    Location:

    These positions will be physically at our clinics located: at 2865 Siena Heights Dr, Henderson, NV. and 6090 S. Fort Apache Road Suite 140

    Employee Benefits:


    • Medical Insurance


    • Dental Insurance


    • Vision Insurance


    • 401K and PTO

    *All benefits are eligible on the 1st of the month following 60 days of employment.

    Company DescriptionReliantHealth is a growing inpatient-outpatient full spectrum medical group that has three growing clinics that serve our recently discharged patients, as well as our expanding pool of patients requiring primary and preventive care. Wellness and Prevention are cornerstones of our practice philosophy, and we welcome forward-thinking team members who put patients first and focus on holistic care of the entire patient and not just symptoms. There is a large support staff of clinical and administrative professionals ready to help you grow your career as well.

    Company Description

    ReliantHealth is a growing inpatient-outpatient full spectrum medical group that has three growing clinics that serve our recently discharged patients, as well as our expanding pool of patients requiring primary and preventive care. Wellness and Prevention are cornerstones of our practice philosophy, and we welcome forward-thinking team members who put patients first and focus on holistic care of the entire patient and not just symptoms. There is a large support staff of clinical and administrative professionals ready to help you grow your career as well.


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