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- Plans and develops work schedules to ensure adequate service.
- Prepares schedules for service personnel assign personnel to routes.
- Inspects and evaluates the physical condition of the establishment for program compliance, i.e., safety, quality, and service.
- Audits and maintains inventories, supplies, and equipment.
- Investigates new and promotes improved equipment and methods.
- Reviews customer requests for service to ascertain the cause for the service request, type of malfunction, and address with the manager.
- Implements organization policies and goals.
- Analyzes & facilitates budget requests to identify areas in which reductions can be made.
- Assist in promoting services performed to develop new markets, increase market share, and obtain a competitive position in the industry.
- Inspects plant and evaluates the use of space and facilities.
- Assists with plans, budgets, and schedules modifications, including cost estimates, bid sheets, and contracts.
- Ensures that the site meets budget goals on a sustaining basis.
- Assist in developing long-range plans, conceptual designs, and capital outlay requirements for program/process improvements.
- Coordinates program specifications, requirements for proposals and contracts, and associated documents.
- Compiles data for preparing estimates.
- Maintain and report on the financial part of business, such as labor hours, overhead, supplies, expenses, billing, forecasting, and any changes to these areas.
- Maintain a safe work environment for self and employees.
- Ensure compliance with local, state, and federal regulations, such as FLSA, OSHA, ADA, etc.
- Directs supervisory management engaged in support of facilities programs.
- Acts as liaison between the company, customers, clients, employees, and subcontractors.
- Maintains contract and contractor status databases.
- Reviews all correspondence concerning contractors and responds as appropriate.
- Establishes and maintains contact with contractors to ensure the smooth working of the contract process.
- Conduct and attend meetings to communicate top-down and bottom-up consistently with customers, clients, and employees.
- Assist with human resource concerns and issues.
- Operations experience
- Significant facilities management experience
- Bilingual (English / Spanish) is preferred
- Able to provide exceptional customer service and manage multiple projects while adhering to strict deadlines.
- Excellent written and verbal communication skills
- Strong problem-solving skills
- Adept at using Microsoft Office Suite, including Word and Excel