- Hybrid work model
- Comprehensive benefits package; medical and dental coverage is available day 1 of employment
- 401k (with a company match)
- Employer paid life insurance coverage
- Paid time off
- Explore your career advancement potential by receiving opportunities to grow with tenure
- Supportive work culture
- Blackbird Health is made up of intelligent, humble, compassionate and hardworking people. Joining the ranks means you'll have an automatic network to turn to for best practices, professional development, and opportunities to share your expertise
- Conduct daily telephonic outreach to patients and families to answer questions about Blackbird Health services
- Field inbound calls from prospective and existing patients ensuring their questions are answered in a timely manner, including directing calls to appropriate team members
- Schedule and confirm patient appointments, including sending reminders
- Support patients and families with necessary paperwork, including medical histories and other information to ensure they are matched with the right level of care
- Connect with individuals and understand their medical experience to determine eligibility and appropriateness for participation in Blackbird Health Services
- Perform various clerical or administrative functions, such as collecting copays and validating insurance coverage
- Compile medical records and reports to support high-quality patient care and integration with referring providers; Receive and route messages or documents, such as laboratory results, to appropriate team members
- Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records
- Attend team meetings to support organizational success and participate in ongoing training required by organization to enhance clinical skills and ensure high quality services are delivered
- Able to independently problem solve and organize time to consistently achieve productivity and quality standards for role
- Some College Courses or an Associates degree
- Experience in a medical office
- Telephonic outreach experience
- Customer service experience
- Passion for helping others
- Available to work up to 3 days a week from our Allentown, PA clinic. The remainder of your week can be performed remotely
- Works efficiently, and is able to maintain the daily/monthly volume of work consistently
- Ability to connect with and engage people from diverse backgrounds, experiences, cultures
- Genuine, empathic, listening skills
- Eagerness to work in an environment that values ongoing learning and growth
- Excellent time management, strong self-organization, confidence, and independence
- Excitement to work in a growing, mission driven organization
- Bachelor's degree
- Experience in mental healthcare
- Familiarity with Google Suite
-
Software Support Specialist
14 hours ago
Thermo Fisher Scientific Allentown, United StatesWork Schedule · First Shift (Days) · Environmental Conditions · Office · Job Description · At Thermo Fisher Scientific Inc., we are at the forefront of the fight against cancer, environmental protection, and food safety. Our work has a tangible impact on people's lives, and we st ...
-
Field Support Specialist
3 weeks ago
Insight Global Allentown, United StatesJob Description · Job DescriptionRequired Skills & Experience · HS diploma or GED · Own vehicle & valid driver's license · Previous experience or exposure to working with telephone poles or cables (coaxial cables, copper cables etc.) · Nice to Have Skills & Experience · These can ...
-
Field Support Specialist
2 weeks ago
Insight Global Allentown, United StatesJob Description · Job DescriptionRequired Skills & Experience · HS diploma or GED · Own vehicle & valid driver's license · Previous experience or exposure to working with telephone poles or cables (coaxial cables, copper cables etc.) · Nice to Have Skills & Experience · These can ...
-
Certified Peer Support Specialist
2 weeks ago
Horizon House Allentown, United StatesHorizon House is an Equal Opportunity Employer (M/F/Veteran/Disability/Sexual Orientation/Gender Identity). · Returning Applicant? · Certified Peer Support Specialist · Req Code: 2023: · County: Lehigh County, PA · FT/PT: Part Time · Location: EMMAUS St · Schedule: 20 hours · Jo ...
-
Technical Service and Support Specialist
4 days ago
Grantek Systems Integration Allentown, United StatesJob Description · As a key member of Granteks Technical Service & Support team you will be responsible for our customers technical support and maintenance of automation and information systems. You will perform troubleshooting, commissioning, start-up, testing, preventive mainte ...
-
Technical Service and Support Specialist
1 week ago
Grantek Systems Integration Allentown, United StatesCompany Description · From concept to design to execution, be part of the team that gets everyday products to people. · Do you want to have an impact on creating products from today's top brands? Does having a company care about your career today and into the future motivate yo ...
-
Technical Service and Support Specialist
2 weeks ago
Grantek Systems Integration Allentown, United StatesJob Description · Job DescriptionCompany Description · From concept to design to execution, be part of the team that gets everyday products to people. · Do you want to have an impact on creating products from today's top brands? Does having a company care about your career today ...
-
Bearing and Drive Solutions Allentown, United StatesJob Description · Job DescriptionHydraulic and Pneumatic Field Support Specialist · We are a Bearing and Power transmission products distributor serving a broad industrial customer base in PA, NY, NJ, and DE. We also specialize in Fluid Power, Electronic Motion Control, and Mater ...
-
Application Support Specialist
2 weeks ago
Sun Technologies Allentown, United StatesJob Title : Application Support Specialist Required Skills : iSolved, Kronos/SaaSHR, Paycom, Quickbooks, Paylocity, Paycor or UltiPro Location : Allentown,Pennsylvania **Job Description** · **Responsibilities:** · Analyze support tickets directly related to various HCM platform ...
-
Family Support Specialist-Siren
2 days ago
Great Lakes Inter-Tribal Council Inc. Siren, United StatesJob Description · Job DescriptionSalary: $18.00 per hour · Great Lakes Inter-Tribal Council is a non-profit organization formed by the Native American Tribes of Wisconsin. We serve all WI tribes by providing administration of grant-funded programs either directly or with sub gran ...
-
Field Support Specialist
3 weeks ago
Insight Global Allentown, United StatesJob Description · Job DescriptionRequired Skills & Experience · HS diploma or GED · Own vehicle & valid driver's license · Previous experience or exposure to working with telephone poles or cables (coaxial cables, copper cables etc.) · Nice to Have Skills & Experience · These can ...
-
N/A Allentown, United StatesWe are hiring for: · Behavioral Health Certified Peer Support Specialist · Type: · Regular · If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities ...
-
Business Support Specialist
2 weeks ago
MilliporeSigma Allentown, United StatesWork Your Magic with us Start your next chapter and join MilliporeSigma. · Ready to explore, break barriers, and discover more? We know you've got big plans - so do we Our colleagues across the globe love innovating with science and technology to enrich people's lives with our so ...
-
Behavior Support Specialist
6 days ago
Community Options, Inc. Allentown, United States**Community Options, Inc.** is a national non-profit agency providing services to individuals with disabilities in 12 states. · We are seeking a** **Behavior Support Specialist** **in** **Allentown, PA** **to use best practices and technology within a community-based setting to t ...
-
Sr IT Support Specialist – Onsite 3 days a week
2 weeks ago
The Denzel Group Allentown, United States Full timeThe Denzel Group, an award-winning IT recruiting firm, is working with a top employer in the Bethlehem area to fill a Sr IT Support Specialist position. In this role you will be responsible for troubleshooting and responding to service desk tickets. You will also complete service ...
-
Behavior Support Specialist
1 week ago
Via of the Lehigh Valley Bethlehem, United StatesBegin a fulfilling career with Via of the Lehigh Valley, a 2023 and 2024 Top Workplace winner, providing supports to adults with intellectual disabilities and receive a $2,500 sign-on bonus · You will ENJOY the following while working at Via: · Medical, vision and dental benefi ...
-
Behavior Support Specialist
4 weeks ago
Via of the Lehigh Valley Bethlehem, United StatesApply · Description · Begin a fulfilling career with Via of the Lehigh Valley, a 2023 and 2024 Top Workplace winner, providing supports to adults with intellectual disabilities and receive a $2,500 sign-on bonus · You will ENJOY the following while working at Via: · * Medical, vi ...
-
Executive User Support Specialist
2 weeks ago
PPL Allentown, United StatesCompany Summary Statement · As one of the largest investor-owned utility companies in the United States, PPL Corporation (NYSE: PPL), is committed to creating long-term, sustainable value for our 3.5 million customers, our shareowners and the communities we serve. Our high-perfor ...
-
Executive User Support Specialist
3 weeks ago
PPL Allentown, United StatesCompany Summary Statement : · As one of the largest investor-owned utility companies in the United States, PPL Corporation (NYSE: PPL), is committed to creating long-term, sustainable value for our 3.5 million customers, our shareowners and the communities we serve. Our high-per ...
-
Technical Service and Support Specialist
3 weeks ago
Grantek Systems Integration Allentown, United StatesJob Description · As a key member of Grantek's Technical Service & Support team you will be responsible for our customers technical support and maintenance of automation and information systems. You will perform troubleshooting, commissioning, start-up, testing, preventive mainte ...
Patient Support Specialist - Allentown, United States - Blackbird Health
Description
At Blackbird Health our commitment is to provide precision care, with powerful outcomes for children, adolescents and young adults struggling with social developmental and school related challenges. We believe that our youth deserve the very best care, not only for their physical health, but also their mental health. Through an integrated community-centered care approach, our skilled clinical team delivers exceptional virtual and in-person care across a wide range of specialties. If you're excited to work for a mission driven company that values compassion, dedication and the holistic approach to care, Blackbird Health is a great place to advance your career.
Under the direction of the Patient Support Services Manager, the Patient Support Specialist often serves as the first touch point for Blackbird Health patients. As such, they are primarily responsible for engaging and activating patients to support them in receiving the care they need. Patient Support Specialists are seen as a trusted partner to our patients, guiding them through their journey to better mental health. If you would enjoy working hand-in-hand with families to create a seamless and trusting experience from initial inquiry to successful discharge, this role is for you.
WHY WORK WITH US:
