Resident Care Coordinator - Los Angeles, United States - Ciela Senior Living

Description

Job Description

About Ciela Senior Living:
Ciela offers seniors a state-of-the-art community which features incredible 360-degree views, expansive outdoor spaces, floor-to-ceiling windows, light-filled residences, gourmet California cuisine, engaging activities and a robust wellness program designed by Los Angeles' top health professionals.

Resident Care Coordinator Job Description

Purpose:
To manage care giving staff; assist in coordinating the daily administrative and care giving functions of the Community under the direction of the Executive Director; assist the nursing staff with communication with residents, families, physicians and other outside healthcare providers; organization of supplies and materials; assist with the maintenance of resident records; and also supervise the personal care of residents and assist in monitoring the wellbeing and the environment of the residents.

Minimum Eligibility Requirements:

• CNA, or previous experience working with the elderly in a residential or long-term care setting preferred.

• Current CNA license, other license, or ability to obtain as required by State regulatory agency.

• Must enjoy working with seniors.

• Proficiency in basic computer skills, including Word, Excel, and Outlook.

• Must have a strong commitment to customer service and desire to exceed customer expectations.

• Ability to establish effective relationships with residents, family members and team members.

• Must be able to read, comprehend, write, and speak English to communicate effectively with residents, families, visitors, vendors, physicians and their office staff, and other team members.

• Ability to represent the community in a positive and professional manner.

• Possess strong interpersonal and communication skills, both written and verbal.

• Consistently exercises good judgment in making decisions and recommendations.

• Must be highly motivated, with strong organizational skills, attention to detail and accuracy.

• Possess excellent time management skills with ability to work independently as well as collectively on assigned tasks.

• Ability to handle multiple responsibilities effectively completing projects with minimal supervision and meeting deadlines with frequent interruptions in a fast-paced environment.

• Ability to re-prioritize daily tasks in order to accommodate fluctuating needs of the community.

• Ability to maintain confidential information, including but not limited to resident health, community, and team member information.

• Must meet all health-related requirements pertaining to state licensure.

• Must maintain current CPR/First Aid credentials.

• Must maintain current Food Handlers credentials.

• Must maintain annual Continuing Education Credits.

• Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation.

• Subject to pre-employment screening including criminal background check, drug test and physical (some states TB)

Essential Functions:
Management

• Provide supervision for care team, including hiring, training, evaluation, and discipline.

• Develop and post schedule and ensure adequate staffing on a daily basis. Communicate with care team about meetings, in services, etc.

• Available for after-hours staffing concerns- Community will attempt to solve all staffing issues prior to calling RCC.

• Coordinate care team orientations and trainings with the Business Office Manager/HR Manager

• Teaches in service topics and orientation classes as directed by the Executive Director.

• Serves as member of the management team and assists Executive Director with other management duties as needed.

• Assist with team performance concerns and/or guidance through mentoring.

• Complete care team performance evaluations.

• Exercise independent judgment and discretion in the performance of job duties.

• Responsible for maintaining resident records.

• Prepare work orders for maintenance department.

• Establish and maintain positive and professional working relationships with residents, and all team members.

• Attend management meetings.

• Maintains knowledge of current OSHA and state regulations, and routinely monitors Community compliance with the regulations related to resident care and nursing functions.

Resident Care

• Reviews and understands all resident individual service plans.

• Directs resident care and activities as needed.

• Observes residents for changes in physical, emotional, mental, and social condition, unusual symptoms, accidents, injuries, or unusual occurrences, and reports promptly to a licensed nurse or Resident Coordinator.

• Completes all forms such as incident reports, and written and computerized documentation, as necessary for communication of resident information with other shifts, Resident Coordinators, and with the licensed nurses.

• Ensures that changes in resident condition are monitored, documented, effective interventions are implemented, and reported appropriately to nurse's physician and/ or family members.

• Provides support and assistance to medication management systems and ensures that medications are dispensed in a safe and effective mariner.

• Ensures that weights and vitals are done monthly on all residents and records are maintained in resident chart/profile.

• Acts as a role model to other team members in demonstration of courtesy, gentleness, effective approach, communication and behavior management strategies, and engaging residents in meaningful activity and interaction.

• Ensures that all resident care is provided in a safe and effective manner, while consistently maintaining resident dignity, choice, and respect.

• Assist in ensuring that resident service plans accurately reflect resident care needs and updated as needed.

• Assists in leading family care conferences.

• Serves as a liaison between resident, family, and physician regarding resident health care.

• Coordinates and schedules resident transportation with family members, community vehicles, or outside transportation companies.

Housekeeping

• Manages care team for completion of housekeeping during shift.

Other

• Attends all required team member meetings and in-service training sessions.

• Answers phones as needed in a prompt and courteous manner.

• Upholds Residents' Rights as defined by state regulations and by Company policy, at all times.

• Supports and upholds all other Company policies, and the service philosophy.

• Reliable and predictable attendance.

• Other duties as assigned.

Working Conditions:

• Must be able to work full-time, including occasional evenings and some weekend and holiday rotations.

Benefits Page

Starting Hourly Wage: $27 - $30.33 per hour

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