Nutrition Care Representative - Ada, United States - The Chickasaw Nation

Description

We are currently looking for a Full Time Nutrition Care Representative to join our Okchamalis Unit 1 team located at the Chickasaw Nation Medical Center .

Provides outstanding customer service through the overseeing of patient meal orders, the delivery and setting up of patient meal trays and the coordination of further patient nutrition needs.

• Provides first class customer service - courteous and helpful to all internal and external customer types
• Answers questions in a courteous and professional manner
• Partners with internal and external services as needed to ensure appropriate referral is made
• Greets and engages with a smile
• Determines and meets needs
• Seeks positive experience and outcomes
• Completes all training and development requirements and participates in continuing education opportunities
• Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
• Shares responsibilities for maintaining adequate supplies and equipment
• Maintains general upkeep of work area and maintains a safe environment
• Observes and addresses potential environmental hazards and risks
• Maintains and promotes professionalism
• Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
• Adheres to Chickasaw Nation dress code standards
• May provide break coverage for others as assigned
• May augment staff in other areas as needed based on staffing and needs ratio in regularly assigned unit
• Maintain knowledge of and follow all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
• Handles routine customer complaints and incidents, exhibiting the appropriate discretion to identify situations that require the attention of supervisory personnel
• Prepares nutritious and attractive meals ensuring special nutritional needs are met
• Maintains proper sanitation and safety practices
• Educates on menu, dietary options and healthier options and answers any questions
• Review patient orders , making sure the selections comply with physician ordered modified diets
• Communicates diet order and changes to ensure that patients receive accurate and timely meals and snacks
• Sets up and breaks down the patient trays ensuring patient safety and satisfaction
• Records, modifies and delivers food using two patient identifiers according to physician diet orders
• Collaborates with nursing, identifying patients with functional impairments that may need further feeding assistance
• All other duties as assigned

• Follow instructions, written or oral
• Adhere to all scheduling and attendance requirements
• Ability to work independently
• Honesty, truthfulness, reliability, accountability
• Read, understand and apply regulations and policies
• Define problems, collect data and establish facts
• Builds effective working relationships
• Ability to plan, organize and follow through on assignments
• Communicates verbally with team, departments, guests and management

• 1 year directly related experience

• High School, GED or Equivalent

• Pass general background check
• ServSafe Certification

• Hospital or Clinic
• Potential exposure to biohazards
• May be required to assist individuals who are emotionally disturbed
• Pass pre-employment drug test
• Frequently bend, kneel, stoop, push, reach
• Hand-eye coord, reach and grasp
• Manual dexterity
• Sometimes lift and or carry up to 25 lbs
• Standing up to 100% of shift
• Walk up to 100% of shift