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Customer Service Manager
3 weeks ago
Justrite Mattoon, United States** Customer Service Manager** · **Job Category****:** Customer Service **Requisition Number****:** CUSTO002008 Showing 1 location **Job Details** · **Description** · Justrite **Safety Group** is a growing family of industrial safety companies. Together we protect workers, work ...
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Nursing Service Management
2 weeks ago
BlueNova Industries Shumway, United StatesTasks and Responsibilities · Nursing Service Manager (m/f/d) wanted for Lörrach · NICE TO MEET YOU · With more than 10 years of experience in senior care at home and over 160 locations nationwide, Home Instead continues to grow. · Join a local team and support us with your person ...
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Sales Technician
2 weeks ago
NovaWorks Solutions Mattoon, United StatesAbout the Company · At our company, you can make a big impact and confidently look towards the future. In our 90 years of history, we have evolved from a small manufacturing business to a full-service provider for vehicle and facility equipment. · What do we offer? · Enjoy a bal ...
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Building Engineer
1 week ago
Manpower Engineering Mattoon, United States contractOur client in the Property Management Industry is seeking a passionate Building Engineer to join their growing Engineering and Technical Services team. As the Building Engineer, you'll be the guardian of efficient operations, ensuring the smooth functioning of all building system ...
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Customer Experience Representative
2 weeks ago
Auto Centers Mattoon, United States: Business Developement Representatives will be responsible for handling all incoming phone calls and internet leads, as well as confirming sales appointments and performing long-term follow-up on all unsold customers (e.g., internet leads, showroom visits, and incoming calls). B ...
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automotive technician
13 hours ago
Auto Centers Mattoon, United States:Up your game Pilson will assist in paying for your automotive technician education and training · programs. · Got tools? Pilson will purchase your own tools to use. · Requirements: Summary/Objective: · Up to $6,000.00 depending upon education and experience. · The Automotive T ...
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Paramedic Basic
1 week ago
AMR Mattoon, United StatesJob Description: · P aramedic · IMMEDIATEHIRING PARAMEDIC Opportunity · Compensation :$23.18 per hour · $15k Sign-On Bonus for Full-time Paramedics · We're hiring Paramedics that are passionate about deliveringcompassionate , high-quality service and basic, as well as advanc ...
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parts counter person
4 weeks ago
Auto Centers Mattoon, United States:Summary/Objective: · Assist Parts Manager in daily operation of Parts Department. · Essential Job Functions: · Counter sales of parts · Catalog parts lookup · Data entry and invoicing · Shipping and receiving · Parts storage and housekeeping · Warranty part and special tool cont ...
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Account Support Specialist
3 weeks ago
Justrite Mattoon, United States Full timeJob Details · Description · Justrite Safety Group is a growing family of industrial safety companies. Together we protect workers, workplaces and the environment with a comprehensive range of industrial safety solutions. All Justrite Safety Group portfolio companies are united ...
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Lead Maintenance Technician
3 weeks ago
Kingspan Group Mattoon, United StatesResponsibilities · Essential Duties: · Ensure compliance with health and safety regulations by implementing and enforcing safety guidelines and procedures. Conduct regular inspections to identify potential hazards and take corrective actions to mitigate risks. · Adhere to compli ...
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Maintenance Specialist
1 week ago
Rural King Mattoon, United States Regular Full timeAbout Us · Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion ...
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Website Administrator
1 day ago
Rural King Mattoon, United States Regular Full timeHow we reward you · 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care ...
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Information Technology
3 days ago
Rural King Mattoon, United States Regular Full timeHow we reward you · 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care ...
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Quality Engineer
6 days ago
Justrite Mattoon, United States Full timeJob Details · Description · Justrite Safety Group is a growing family of industrial safety companies. Together we protect workers, workplaces and the environment with a comprehensive range of industrial safety solutions. All Justrite Safety Group portfolio companies are united ...
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LocumJobsOnline Mattoon, United States Full timeLocumJobsOnline is working with CompHealth to find a qualified Hematology and Oncology MD in Mattoon, Illinois, 61938 · About The Position · You will enjoy practicing in this small Illinois town with larger city amenities. It has relaxing parks, lakes for recreation, shops, dinin ...
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Utility Locator
2 weeks ago
USIC Mattoon, United StatesCompensation · $19. 00 Hourly Job Description · To apply, simply TEXT USIC to 90206 to connect with our hiring team today. · Are you an outdoor enthusiast who enjoys independent field work and is looking to jump start your career? If you are a quality-conscious, safety focused, ...
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Food Service Manager
6 days ago
Jack Flash Stores Arthur, United StatesJack Flash in Arthur, Illinois is looking to hire a Full-time Food Service Kitchen Manager. Do you have passion for leading people in a challenging, fast-paced environment? Would you like to grow your skills at the favorite stop in your community? If this sounds like you, then w ...
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Food Service Manager
3 days ago
Jack Flash Stores Arthur, United StatesJob Description · Job DescriptionJack Flash in Illinois is looking to hire a Full-time Food Service Kitchen Assistant Manager. Do you have passion for leading people in a challenging, fast-paced environment? Would you like to grow your skills at the favorite stop in your communi ...
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Telecommunications Outbound Sales Representative
3 weeks ago
JCSI Mattoon, United StatesTELECOMMUNICATIONS OUTBOUND SALES REPRESENTATIVE · Overview: · Consolidated Communications is a leading telecommunications company that provides high-quality communication solutions to businesses and consumers across 20+ states in the United States. We are committed to delivering ...
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Horizon Dynamics Lerna, United StatesTasks · Ki Reply is a service provider for AI-driven software development and supports companies in making their software development more efficient and powerful with the help of Artificial Intelligence (AI) and Machine Learning. In addition to conventional software development, ...
Service Manager - Mattoon, United States - Alliance Tractor LLC
6 days ago
Description
**Location:** Mattoon, IL
**Type of Employment:** Full-Time **Department:** Service
**Reports To:** Corporate Service Manager
**Supervises:** Service Writers, Service Technicians, and Service Staff
**Purpose:** Manages service operations within the dealership to maximize return on investment by optimizing Service Department processes to ensure internal and external customer satisfaction. Grows profitable service labor sales and exercises disciplined expense control. Attracts, retains, and effectively engages department personnel.
Responsibilities
Develops, communicates, enforces and monitors effective Service Department processes to ensure internal and external customer satisfaction
Creates annual Service Department goals and budget, in alignment with the organizations financial and operational objectives
Develops and executes Service Department marketing plan and monitors monthly to ensure achievement of departmental goals
Coordinates customer clinics, field days, and related promotional events
Submits all service warranty and Product Improvement Program claims within the required timeframe to receive maximum credit
Schedules and assigns jobs and work areas to employees in the Service Department according to their skills and knowledge
Reviews work orders for completeness and accuracy prior to customer billing
Ensures all departmental tools, equipment, and vehicles are in good working order
Manages recruiting, staffing and employee development activities for employees reporting to this position
Experience, Education, Skills and Knowledge
3+ years experience in Service Department operations
Ability to use standard desktop load applications such as Microsoft Office and internet functions
Ability to write and speak effectively to individuals and groups
Familiar with John Deere and competitive products
Basic understanding of financial principles relative to Service Department operations
Ability to analyze and interpret internal reports
Ability to work extended hours and weekends
Excellent customer service skills
High School Diploma or equivalent experience
