Senior Teller - Callicoon, United States - Jeff Bank

Description

GENERAL RESPONSIBILITIES
Responsible for performing a variety of duties to support

the paying and receiving function of the community office;

coordinating work within the unit or department, as well

as with other departments and units; reporting pertinent

information to the immediate supervisor; responding to

inquiries or requests for information; providing guidance

and on-the job- training to Teller(s); assisting the

immediate supervisor with administrative tasks to support

department/unit operations. Supervising personnel in the

absence of the Head Teller.


ESSENTIAL DUTIES

• Demonstrates core values and guiding principles as outlined

in the Bank's Mission, Vision and Value Statements of which

the

following are illustrative:
a. Gives exceptional customer service to both internal

and external customers by providing prompt, polite and

effective communication.

b. Participates as a member of the team.

c. Positively and proactively contributes to the Bank's

Strategic Plan.

d. Demonstrates support of Management.

• Ensures that all activities and work functions adhere to

compliance requirements as are defined in company policies

and procedures as well as state/federal laws and regulations.

• Performs a variety of duties to support the paying and

receiving function of the community office of which the


following are illustrative:
a. Provides customer service by accurately and efficiently

completing all deposit, check cashing within approved

authority and operating policy and other transactions

involving negotiable instruments including cashiers

checks, cash advances, new account referrals, etc.

b. Accepts utility bill payments as appropriate.

c. Accepts loan payments, safe deposit box rent and other

related payments.

d. Follows dual control.

e. Maintains an approved level of cash; turns in excess

and mutilated cash.

f. Prepares daily settlement and proof of cash

transactions; balances cash drawer accurately and

efficiently on a daily basis.

g. Prepares reports relating to the function, e.g.,

currency, transaction, BSA reports, etc.

h. Maintains supplies and an awareness of Teller supply

inventory control.

i. Balances general ledger accounts related to the paying

and receiving function, e.g., Utilities, Coin, inter-bank

accounts, etc.

j. Is able to open/close accounts and perform

associated computer work. Is knowledgeable of

CD products and can assist in issuance and closing

of same.

k. Will be required to balance and/or service ATM machines.

l. Consistently demonstrates positive/welcoming demeanor.

• Participates in the Jeff Bank's growth initiatives

offering referrals and services to new and existing


clients:
a. Actively serves as a team player involved in achieving

branch goals.

b. Recommends the best accounts to customers using the

sales presentation process and asks for the business.

c. Identifies sales opportunities at the teller line and

drive-thru and makes professional referrals to other

team members.

• Coordinates specific work tasks with other personnel

within the unit or department as well as with other

units and departments in order to ensure the smooth and

efficient flow of information.

• Cooperates with, participates in, and supports the

adherence to all internal policies, procedures, and

practices in support of risk management and overall

safety and soundness and the bank's compliance with all

regulatory requirements, e.g. Community Reinvestment Act

(CRA), Equal Credit Opportunity Act, etc., including but

not limited to BSA & AML (awareness when processing cash

deposits, sale of monetary instruments and structured

deposits).

• Reports pertinent information to the immediate

supervisor as requested, or according to an established

schedule; compiles information as necessary or as

directed and provides data to appropriate bank personnel.

• Responds to inquiries relating to his/her particular

area, or to requests from customers, other bank

personnel, etc., within given time frames and within

established policy.

• Provides leadership, on-the-job training, and technical

guidance to Teller(s).

• Assumes all Head Teller Duties in his/her absence.

ANCILLARY DUTIES

• May be required, on occasion, to provide safe deposit

box services to customers.

• May be required to provide support in nonpaying and

receiving activities, e.g., new accounts, loans, etc.

• May be required to verify and wrap coin for vault cash

control purposes.

• Performs other related duties as assigned or directed.

Salary Range

$ $22.15 Hourly


JOB LOCATION
Each branch office

Equipment/Machines

• Telephone
• Teller Machine
• Calculator
• Copy machine
• Computer keyboard
• Coin machine(s)
• Sorter
• Currency verifier
• Combination lock
• Office doors and security equipment.