est3s - Dallas, United States - Denizen

Description

Job Description

Job Title: Electronic Systems Technician IIIS (EST IIIS)
Employment Type: Full-time
Exemption Status: Non-Exempt
Reports to: Project Manager

Job Summary

Exhibiting a meticulous attention to detail and a strong sense of organizational proficiency, the Electronic
Systems Technician IIIS (EST IIIS) undertakes the installation, programming, and maintenance of a
comprehensive range of AV and technology solutions. This encompasses the implementation and
management of control systems, integrated whole-house audio and video systems, advanced security
systems, and meticulously designed structured cable networks. The Electronic Systems Technician IIIS (EST
IIIS) is required to possess exceptional troubleshooting skills and demonstrate a commitment to delivering
exemplary customer service.

Typical Duties and Responsibilities

The following statements are intended to describe the general nature and level of work being performed.
They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills
required of personnel so classified.

• Uphold Denizen's Core Values:
  • Commitment to quality,
  • Do what you say,
  • There's always a way – Find it,
  • Leaders also let others lead,
  • and Go the distance.
• Prioritize exceptional customer service.
• Exhibit proficient leadership abilities by effectively guiding and managing a team of two or more
  individuals.
• Demonstrate exceptional communication, collaboration, and delegation skills to ensure
  seamless coordination and optimal productivity within the crew.
• Conduct the precise and efficient pulling, terminating, labeling, and testing of cables that interconnect
  audio, video, data, security, and control equipment.
• Proficiently handling tasks involving the running, fishing, and termination of low voltage wiring.
• Safely execute the installation of displays, mounts, speakers, cameras, and equipment, employing
  various methods such as in-wall installations, mounting to structures, and ceiling mounting
  techniques.
• Possess advanced expertise in the setup and programming of automation/control, security, and
  network systems.
• Possess proficient time management and meticulous documentation skills.
• Provide valuable assistance in the comprehensive system commissioning process, encompassing
  thorough testing, and conducting training walk-through sessions with clients.
• Ensure upkeep of fleet vehicles, stock inventory, and adhere to scheduled maintenance tasks as
  required.
• Conduct advanced troubleshooting of AV systems, data infrastructure, security systems, and control
  equipment.
• Provide valuable assistance to the Project Manager in guiding and nurturing the professional growth of
  other members within the technical team, ensuring their continued development while maintaining
  project timelines.
• Exhibit critical thinking abilities, employing troubleshooting techniques, and proactively developing innovative solutions to effectively address challenges encountered during projects.
• Actively engage in the on-call service rotation on an as-needed basis.

Skills and Qualifications Required

• Possess a minimum of 3 years of experience in the AV industry, including at least 1 year in a leadership
  role.
• Demonstrate comprehensive expertise in all aspects of an AV project, encompassing installation,
  setup, programming, training, and effective client relationship management.
• Possessing exceptional troubleshooting skills is highly valued and considered a notable asset in this
  role.

Skills needed

• Exemplify a high level of self-sufficiency, showcasing the capacity to proactively and resourcefully
  address various challenges that may arise by leveraging the tools and resources provided.
• Demonstrate the ability to think critically and find innovative solutions to problems, utilizing the
  available resources to their fullest potential.
• Demonstrate advanced expertise in device configuration, showcasing proficiency in the installation and
  configuration of computer networks.
• Possess the ability to accurately interpret drawings, technical schematics, and prints.
• Show capabilities in effectively and safely operating power and hand tools.
• Exhibit outstanding customer service skills and foster strong team relationships, upholding a
  collaborative work ethic.
• Display the ability to prioritize decisions aligned with short and long-term project objectives, while
  maintaining the highest standards of work quality and integrity.
• Uphold a consistently professional appearance and demeanor in all professional interactions.
• Maintain a valid driver's license with a clean driving record, ensuring its continuous validity.
  

Work Environment and Physical Requirements

The Electronic Systems Technician IIIS (EST IIIS) will be responsible for traveling to job sites using company provided
vehicles. The work environments at these job sites frequently lack climate control systems,
resulting in varying temperatures that may be less than optimal for comfort. This role involves direct
contact with high-end audio-visual equipment, lighting systems, computers, and various electrical
components. While performing job duties, the employee will be regularly engaged in activities such as
sitting, standing, looking down or up, bending, twisting, color perception, hearing, walking, using hands
for fine motor tasks, and reaching with hands and arms. The ability to lift and move objects weighing up
to 75 pounds is required. The job may also entail working at heights using ladders, and exposure to
temperature extremes in the workplace environment. These physical demands described are
representative of those that must be met by an employee to effectively carry out the essential functions
of the position.

Education/Experience

High School Diploma or equivalent