- Manage a book of highly complex key clients with significant unique needs.
- Provide proactive, personalized support to assigned clients, including:
- Negotiating with carriers on behalf of clients
- Representing client interests in internal strategy meetings
- Setting up new group insurance contracts
- Ensuring accurate and timely responses
- Provide day-to-day management and development of 4 or more employees.
- Provide oversight and implementation of operational strategic objectives service team.
- Develop and implement a regularly scheduled training plan for the service team.
- Provide strong insurance technical expertise to clients and members of the Account Management and Sales team.
- Lead client meetings regarding renewal and utilization results.
- Regular client contact and in-person attendance at client meetings.
- Champion client cross-selling initiatives and develop customer accounts.
- Technical expert for clients and internal team members on all Compliance topics. Includes, but not limited to, ERISA, COBRA, FMLA, 5500s and Health Care Reform.
- Educate, advise and communicate strategy and value to both clients and internal team members on all USI value propositions. Includes, but not limited to, Compliance, Population Health Management, Analytics, Benefit Resource Center, etc.
- Conduct on-site or virtual meetings to communicate or administer benefit plans.
- Develop employee communications for changes, enrollment procedures, miscellaneous benefit changes and/or clarifications.
- Participates in peer review process as both a participant and reviewer of standard and complex deliverables.
- 5+ years of experience in employee benefits industry. College degree preferred.
- Expert understanding of Employee Benefits.
- Prior managerial experience preferred.
- Must hold life and disability insurance license or be willing to obtain within 4 months of hire.
- Comfortable with internet-based programs and Microsoft Office products.
- Able to carry out complex tasks with many concrete and abstract variables.
- Able to work in a fast-paced, team environment with minimal instruction.
- Keep informed about industry information, technology and trends.
- Able to define problems and generate potential solutions.
- Strong communication and negotiation skills.
- Assist, mentor and conduct trainings for fellow team members.
- Recognized as one of Insurance Business America's Top Insurance Employers for six consecutive years
- Named to Business Insurance's annual list of the Best Places to Work in Insurance four years in a row
- Recipient of the American Heart Association's Gold Status for a maintaining a culture of health and well-being five years in a row
- Visit our Awards and Accolades page for a complete list of industry awards and recognitions
-
Facilities Operations Group Leader
5 days ago
Toyota North America Troy, United States Full timeOverview · Who we are · Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world's most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solut ...
-
Facilities Operations Group Leader
3 weeks ago
Toyota North America Troy, United States Full timeOverview · Who we are · Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world's most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solut ...
-
Team Leader, Operations
1 week ago
Crate&Barrel Canton, United StatesCrate & Barrel - JobID: [Department Manager] As an Operations Team Leader at Crate & Barrel, you'll: Manage and delegate workload and ensure execution of plans and strategies across the store; Establish and communicate expectations within the store, including but not limited to s ...
-
Team Leader, Operations
2 weeks ago
Crate & Barrel Holdings, Inc. Canton, United StatesWe inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn Team Leader, Operations, Assi ...
-
Assistant Store Leader, Operations
2 weeks ago
Crate & Barrel Holdings, Inc. Novi, United StatesWe inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn Store Leader, Assistant Store ...
-
Team Leader Operations
1 week ago
Concentrix Farmington Hills, United States Full timeJob Title: · Team Leader OperationsJob Description · The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountabilit ...
-
Automotive Office Manager
2 weeks ago
Lithia & Driveway Troy, United StatesJoin our dynamic team at the Suburban Collection team as an Automotive Business Manager, where you'll play a pivotal role in driving financial success for our dealership. As the heartbeat of our finance operations, you'll oversee a range of responsibilities that ensure the smooth ...
-
Specialty Pharmacy Technician
2 weeks ago
Corewell Health Birmingham, United StatesTroy - Full time, day shift, $2500 sign on bonus · Job SummaryUnder moderate direction and supervision, operate in designated areas or job functions within the site location. Functions relatively independently and has some decision-making responsibility. May interact with other d ...
-
Crew Leader
2 weeks ago
Chick-fil-A Troy, United States· At Chick-fil-A, Team Leaders are responsible for assisting the management team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience. Team Leaders are responsible for supervising assigned stations for an entire shift and may b ...
-
Store Manager
2 weeks ago
EssilorLuxottica Troy, United StatesRequisition ID: · Store # : Sunglass Hut MACYS · Position: Full-Time · Total Rewards: · Sunglass Hut is a global leader in the sale of premium sunglasses with over 1600 retail stores across North America. By joining our team you'll grow with the brightest in retail · We offe ...
-
Somerset Boutique Manager
3 weeks ago
TAG Heuer Troy, United StatesWith a rich history dating back to 1860, TAG Heuer has been leading innovation in our industry, pushing boundaries and setting new standards for quality and design. From our legendary Monaco to our modern Carrera, our watches have graced the wrists of legends in sports, entertain ...
-
Sr. Technology Risk Engineer
1 week ago
TEKsystems Troy, United States Contract to RegularTop Skills' Details · 5+ years of IT Risk management experience (know how to plan and conduct risk assessments, identify risk, analyze, and report on them). If they have 3-4 years of experience we can still look at them but the pay rate will be less and they wont have a Sr. titl ...
-
Director of IT and Security
15 hours ago
365 Retail Markets Troy, United States365 Retail Markets is the global leader of self-service technology and convenience solutions for the food service industry. Through our combination of MicroMarket, vending, and dining technologies, we offer the best in class point-of-service platform for the workplace. For the la ...
-
Sr. Demand Analyst
2 weeks ago
Cummins Inc. Troy, United StatesDescription · Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today's most innovative thinkers to solve the world's toughest problems. · We believe in flexibility for you ...
-
Middle School Principal
1 week ago
KIPP DC Troy, United States Full timeCompany Description · KIPP Capital Region is a part of a national network of high-performing public Charter Schools committed to creating joyful, academically excellent, and prepared students with the skills, ability, and confidence to pursue their paths to college, career, and ...
-
Manufacturing Engineering Manager
2 weeks ago
Eaton Troy, United StatesJob Description · Job Req ID · 25196 Work Type · Onsite Department · MFG Eaton's ES GEIS BLD division is currently seeking a Manufacturing Engineering Manager. · The expected annual salary range for this role is $ $ a year. · Please note the salary information shown abo ...
-
Executive Director
5 hours ago
Sunrise Senior Living Troy, United StatesSunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 6th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. · At Sunrise, our Executive Director will be ...
-
Project Manager, Facilities Management
2 weeks ago
Exela Technologies Troy, United StatesAbout Exela · Exela is a business process automation (BPA) leader, leveraging a global footprint and proprietary technology to provide digital transformation solutions enhancing quality, productivity, and end-user experience. With decades of expertise operating mission-critical p ...
-
RN Surgical Intensive Care Unit
1 week ago
Corewell Health Troy, United StatesAbout the unit · The surgical intensive care unit is a 13-bed unit specializing in the pre and post-operative care of the neurological, neurovascular, cardiovascular, general surgical and traumatic injury patient population. Under the leadership of our surgical intensivists, our ...
-
Human Resources Business Partner
2 weeks ago
LHH Troy, United StatesLHH is hiring with a fast-growing company in Metro Detroit. This is a direct hire position within a company that has been in business over 130 years and is very stable. The Human Resources Business Partner will advise, coach and mentor employees, supervisors, and managers within ...
Employee Benefits Operations Leader - Troy, United States - USI Holdings Corporation
Description
General Description: Manage up to 5 complex clients with unique needs as the day-to-day contact. Responsible for the management and development of the Service Team.Responsibilities:
GLDR
Why USI?
With more than $2.5 billion in revenue and over 10,000 associates across 200+ offices nationwide, USI is one of the largest insurance brokerage and consulting firms in the world. At USI, we have created one of the most dynamic personal and professional development cultures in the industry. We invest heavily in our associates, and we take pride in celebrating their growth and success through our one-of-a-kind employee reward and recognition programs. We invite you to learn more about what makes USI an exceptional place to work
Unrivaled Resources and Support
What truly distinguishes USI as a premier insurance brokerage and consulting firm is the USI ONE Advantage, a game-changing value proposition that delivers to clients a robust set of risk management and benefit solutions with bottom-line financial impact. USI ONE represents Omni, Network, Enterprise-the three key elements that set USI apart from the competition. Through USI ONE, we develop strategic, timely and effective risk management and benefit programs in terms that are easy to understand, and we demonstrate how the solutions can have a positive economic impact.
Industry-Leading Programs, Rewards, and Recognition
In addition to competitive pay, incentives, and benefits, USI recognizes associates through our Summit Awards program, rewarding excellence in those who build our brand each day. USI offers employee programs that recognize outstanding achievement and help our associates lead healthy, productive lives. We turn care into action with our award-winning wellness program, college scholarships for associates' children, and financial help in times of need.
Deep Community Engagement
We are committed to giving back to our local communities and supporting a culture of environmental sustainability. From sharing our time, talent, and resources to support local non-profit organizations, animal shelters, and environmental beautification and restoration projects - to partnering with eco-conscious vendors and taking steps to reduce our own environmental footprint - we're working together as ONE to build a better future.
Committed to a Diverse, Equitable, and Inclusive Workplace
Our award-winning I'm With U diversity, equity, and inclusion program educated our associates to help them better understand and serve our clients, prospects, fellow team members, and local communities through curated education and training resources, employee support programs, and community outreach initiatives to build a more diverse, equitable, and inclusive culture.
Nationally Recognized as a Top Insurance Employer
Job ID:
28187