- Customer Service: Order processors work directly with customers to take their orders. Being friendly and understanding their needs is crucial to the job
- Computer Skills: Order processors with computers and database systems. Understanding how to use a keyboard, typing, as well as computer programs like spreadsheets and Word documents is required
- Attention to detail: Being able to see well and read information that might not be well written is key
- Time Management: Speed is of the essence. Being able to manage how much time is spent on a project is important
- Take down customer information in order to process order
- Complete fields such as name, address, account number, item number, price, and any sales or promotions
- Process order and distribute invoices/receipts
- Process purchase orders
- Follow up on orders
- Handle complaints about unfulfilled orders
- Prepare invoices and shipping documents
- Prepare order reports for management.
- Interact with salespeople and management
- High school diploma or equivalent
- High degree of accuracy and attention to detail
- Proficient in ten key
- Proven working experience in data entry
- Hands-on experience in operating spreadsheets
- Proficiency in English and in all MS Office programs
- Customer service orientated
- Bilingual - Spanish (preferred not required)
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Order Entry Clerk - Woodland, United States - Hassan & Sons, Inc.
Description
General Summary:Collect orders from individuals or large clients and import orders to be submitted and processed by warehouse workers to get materials moving to the customer. Responsible for taking down and processing orders for merchandise, goods, and services. Takes orders by phone, email or in person and ensures all data is accurate. Processes order and sends out receipt. May be required to complete other duties as assigned.
Main Job and Task Responsibilities:
