- Collects patient identification and demographics, HIPAA forms, insurance information, collects co-pay.
- Documents indicated signs/symptoms and consent for treatment.
- Completes and maintains registration process.
- Schedules appointments, tests and procedures.
- Maintains fax queue.
- Sends patient communication regarding appointments/tests/procedures.
- Receives/distributes mail, answers phones, screens and directs caller's retrieves records from storage; and maintains reception/waiting area.
- Prepares, maintains and files/scans records.
- Deposit
- High school graduate or equivalent.
- Basic computer knowledge.
- Additional certification may be required and specific information and the timeframe in which such certification must be attained will be provided by the department director/manager/supervisor at time of hire/transfer into department.
- BLS certification
- Clerical experience and medical terminology.
- Patient Demographic Information (information used to identify a person): Name, Date of Birth, Address, Race, Marital Status, Religion
- Financial Information/Insurance (information related to insurance, billing and payment): Billing Information, Payer Name, Payer ID, Account Balances, Plan Elements Covered, Payment Information, Payment Rates
- Clinical Information (information that describes a patient's health status): Diagnosis, Reports/Medical Notes, Test Results, Problem List, Procedures, History and Physical
- Coding Information (clinical information that is in (alpha) numeric format): ICD-9 Codes, Rev Codes, CPT Codes
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patient services representative - Great Bend, KS , USA, United States - The University of Kansas Health System
Description
Position TitlePatient Services Representative - St. Rose (Full Time, Days)
St Rose Medical Pavilion
Position Summary / Career Interest:
Performs basic clerical and receptionist duties by maintaining the physical environment of the area. Transcribes physician's orders, copies records, relays messages, prepares, compiles and maintains various records.
Responsibilities:
Required:
Primary - required (routine) to do the job
Secondary - required for the job, but mostly be exception
None - no approved access
Description of Information Level
Primary:
Initial and Ongoing training in dealing with infection control. Training's could include but are not limited to, blood borne pathogens, bodily fluids and bio hazardous materials as it applies to your daily work environment.
Time Type:
Full time
Job Requisition ID:
R-22987
We are an equal employment opportunity employer without regard to a person's race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information.
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