-
Service Advisor
2 weeks ago
Meineke Car Care Centers Mobile, United StatesBenefits: · * Health insurance · * Paid time off · * Vision insurance · Benefits/Perks · * Competitive Compensation · * Career Advancement · * Training and Development · * Comprehensive Benefits Package · * Employee Discounts · * Positive Work Environment · * Locally-Owned · * Cu ...
-
Service Advisor
2 weeks ago
AutoNation, Inc. Mobile, United StatesAutoNation Ford Mobile · At AutoNation, doing what's right by the customer comes standard at 300 locations coast to coast, so it's no wonder we have served over 10 million happy customers. As a Service Advisor, you'll be part of a nationwide team servicing 20,000 cars a day and b ...
-
Service Advisor
2 weeks ago
AutoNation, Inc. Mobile, United StatesAutoNation Chrysler Dodge Jeep Ram Mobile · At AutoNation, doing what's right by the customer comes standard at 300 locations coast to coast, so it's no wonder we have served over 10 million happy customers. As a Service Advisor, you'll be part of a nationwide team servicing 20,0 ...
-
Service Advisor
5 days ago
Loves Travel Stops & Country Store Loxley, United States Full timeReq ID: 439841 · Address: 126 E. Flying K Rd. Loxley, AL, 36551 · Benefits: * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately · ...
-
Service Advisor
1 day ago
Loves Travel Stops & Country Store Irvington, United States Full timeReq ID: 439883 · Address: 8400 County Farm Rd Irvington, AL, 36544 · Benefits: * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediatel ...
-
Service Advisor
4 days ago
Love's Travel Stops & Country Stores Loxley, United StatesJob Description · Job DescriptionReq ID: 439841 · Address: 126 E Flying K Rd Loxley, AL, 36551 · Welcome to Love's · OBJECTIVE: Service Advisors drive sales success in our Truck Care facilities through salesmanship, leadership, and customer service. They are key team members, com ...
-
Service Advisor
4 weeks ago
Camping World Robertsdale, United StatesCamping World Holdings, Inc., headquartered in Lincolnshire, IL, (together with its subsidiaries) is America's largest retailer of RVs and related products and services. Our vision is to build a long-term legacy business that makes RVing fun and easy, and our Camping World and Go ...
-
Customer Service Advisor/Consultant
2 weeks ago
U-J Chevrolet Mobile, United StatesJob Description · Job DescriptionThe Service Advisor should be able to meet and greet customers with a positive attitude and a smile on their face. The Service Advisor needs to be able to answer question and identify the need for and sell the work on both repair and maintenance. ...
-
Automotive Service Advisor
1 week ago
Eastern Shore Toyota Daphne, United StatesJob Description · Job DescriptionJob Description: · Automotive Service Advisor Compensation $60k-$90k which includes salary and commisions. · If you believe Customer Service is a true craft -- one built on charisma, communication and thorough product knowledge - we want to talk t ...
-
Service Advisor
4 days ago
Loves Travel Stops & Country Store Loxley, AL, United StatesReq ID:439841 · Address: 126 E. Flying K Rd. Loxley, AL, 36551 · Benefits:* Paid Time Off * Flexible Scheduling * 401(k) 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately · Wel ...
-
Customer Service Advisor/Consultant
4 days ago
U-J Chevrolet Inc Mobile, United StatesThe Service Advisor should be able to meet and greet customers with a positive attitude and a smile on their face. The Service Advisor needs to be able to answer question and identify the need for and sell the work on both repair and maintenance. The Service Advisor is the first- ...
-
Customer Service Advisor
4 weeks ago
Pep Boys Daphne, United States**** · **Customer Service Advisor** · **Customer Service Advisor** · **Requisition ID:** · **Category:** Stores · **Position Summary** · Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowled ...
-
Internal Advisor Consultant
4 weeks ago
The Hartford Satsuma, United StatesInternal Advisor Consultant (Inside Sales - Investment Industry) page is loaded · Internal Advisor Consultant (Inside Sales - Investment Industry) · Apply · locations · Wayne, PA · time type · Full time · posted on · Posted 30+ Days Ago · job requisition id · R229843 · ...
-
Insolvency Case Manager
1 week ago
Phoenix Industries Axis, United StatesAbout the Company · At Axis, we provide consulting services for medium-sized companies and individuals, with a focus on tax and business management support for companies in crisis and for insolvency administrators. We understand that developing and implementing strategies for cri ...
-
DIR HR BUSINESS PARTNER
1 day ago
TE Connectivity Satsuma, United StatesSelect how often (in days) to receive an alert: · DIR HR BUSINESS PARTNER - Global Supply Chain (remote) · At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. · JOB OVERVIEW ...
-
BlueSky Innovations Ila, United StatesJob in Zurich: Who we are · The smzh is an independent financial service provider that offers its clients comprehensive, transparent, and sustainable advice on finance and investments, retirement and insurance, mortgages and real estate, as well as taxes and legal matters. We are ...
-
Assistant Service Manager
4 weeks ago
Pep Boys Saraland, United States**** · **Assistant Service Manager** · **Assistant Service Manager** · **Requisition ID:** · **Category:** Stores · **Position Summary** · Support the service and tire team under the direction of the Manager, Store Service. Assist in driving sales across service labor, part ...
-
Business Systems Manager
1 week ago
Wolters Kluwer N.V. Satsuma, United StatesBusiness Systems Manager | Advantage page is loaded · Business Systems Manager | Advantage · Apply · locations · USA-PA-Remote · USA-MI-Remote · time type · Full time · posted on · Posted 2 Days Ago · job requisition id · R · Key Responsibilities · •Provide technical ...
-
Motor Vehicle Program Inspector
1 week ago
Commonwealth of Pennsylvania Satsuma, United StatesDo you want to contribute to the safety of Pennsylvania's roads? The Bureau of Motor Vehicles is seeking a skilled individual to assist in maintaining the state's vehicle safety inspection programs. As part of this role, you will be responsible for ensuring program compliance and ...
-
Motor Vehicle Program Inspector
1 week ago
Commonwealth of Pennsylvania Satsuma, United StatesDo you want to contribute to the safety of Pennsylvania's roads? The Bureau of Motor Vehicles is seeking a skilled individual to assist in maintaining the state's vehicle safety inspection programs. As part of this role, you will be responsible for ensuring program compliance and ...
Customer Service Advisor - Saraland, United States - Pep Boys
Description
****
**Customer Service Advisor**
**Customer Service Advisor**
**Requisition ID:**
**Category:** Stores
**Position Summary**
Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register.
**Duties & Responsibilities**
First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customers car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations.
Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge.
Under the direction of Management, assists in various aspects of customer care, work order and register assistance, facility maintenance, and Outside Purchase (OP) ordering.
Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities.
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection.
Primary driving force behind the implementation and constant execution of safety procedures, ensuring wheel torque and oil/fluid services are performed per standard operating procedure directives.
Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures.
Effectively communicate with all associates, management, and customers; interprets and retains information and applies knowledge appropriately.
In designated locations, may be a secondary key carrier responsible for basic and detailed opening and closing responsibilities.
Maintain an organized and neat shop.
Adhere to all company policies, procedures, safety and environmental rules.
Other duties as assigned.
**Knowledge, Skills, and Abilities**
High school diploma or equivalent required.
Valid Drivers License.
One year of related experience in the automotive service environment.
One year of sales experience preferred.
Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts.
Strong verbal communication skills.
Strong customer service skills.
Ability to work Days, Nights, Weekends, Holidays.
**Physical Demands/Work Environment**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
**Physical Demands**
Must be able to lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
Frequent standing and walking for long periods of time.
Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
Climb up and down ladders to retrieve and stock merchandise.
Communicate effectively in person, by telephone, or by using telecommunications equipment.
Enters and locates information on computer.
Presents information to small and large groups.
Visually verifies information, often in small print.
Safely operates a motor vehicle.
