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- Provide onsite technical support and maintenance for IT systems and equipment
- Install, configure, and troubleshoot hardware and software components
- Respond to service requests and ensure timely resolution of technical issues
- Collaborate with the help desk team to escalate complex problems
- Perform firewall configurations and ensure network security
- Document all service activities and maintain accurate records
- Conduct software installations, updates, and patches
- Proven experience in customer service and technical support roles
- Familiarity with ServiceNow, Jira, and other ticketing systems
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- 3 years
- 8 hour shift
IT Field Service Technician - Stockton, United States - OLAP SYSTEMS INTERNATIONAL PRIVATE LIMITED
Description
Overview:
We are seeking a skilled Field Service Technician to join our team.
The ideal candidate will have a strong background in customer service and IT infrastructure, with proficiency in software troubleshooting and various operating systems.
Responsibilities:
Requirements:
Job Types:
Full-time, Temp-to-hire
Pay:
$ $21.70 per hour
Benefits:
Experience level:
Schedule:
Work Location:
In person