Jobs
>
Front Desk Agent
>
Deerfield Beach

    Front Desk Agent - Deerfield Beach, United States - Hilton

    Hilton
    Hilton Deerfield Beach, United States

    1 week ago

    Hilton background
    Description

    A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\.


    What will I be doing?


    As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\.

    Specifically, you would be responsible for performing the following tasks to the highest standards:


    • Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
    • >Assist guests with check\-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point\-of\-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
    • Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
    • >Use up\-selling techniques to promote hotel services and facilities and to maximize room occupancy
    • Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
    • Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
    • Receive, input, retrieve and relay messages to guests

    What are we looking for?
    Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\.

    Specifically, we look for demonstration of these Values:

    • Hospitality \- We're passionate about delivering exceptional guest experiences\.
    • Integrity \- We do the right thing, all the time\.
    • Leadership \- We're leaders in our industry and in our communities\.
    • Teamwork \- We're team players in everything we do\.
    • Ownership \- We're the owners of our actions and decisions\.
    • Now \- We operate with a sense of urgency and discipline
    In addition, we look for the demonstration of the following key attributes:


    • Quality
    • Productivity
    • Dependability
    • Customer Focus
    • Adaptability

    What will it be like to work for Hilton?


    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\.

    For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\.

    Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(http:
    //jobs\.hiltonworldwide\.com/our\-brands/index\.php\) \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\


    Job: _Guest Services, Operations, and Front Office_


    Title: _Front Desk Agent_


    Location: _null_


    Requisition ID: _HOT0AKY9_


    EOE/AA/Disabled/Veterans
  • Hilton

    Front Desk Agent

    4 days ago

    Hilton Deerfield Beach, United States

    Front Desk Agent · A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. · **What will I be doing?** · As a Guest Services A ...

  • Courtyard Chicago Deerfield

    Front Desk Agent

    1 week ago

    Courtyard Chicago Deerfield Deerfield, United States

    Job Summary: · **_ Shifts will vary between both 7am-3pm and 3pm-11pm, $17/hr, Full-time, Weekend availability required._** · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's ac ...

  • Courtyard Miramar

    Front Desk Agent

    4 days ago

    Courtyard Miramar Miramar, United States

    Job Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...

  • Wyndham Deerfield Beach Resort

    Front Desk Agent

    1 week ago

    Wyndham Deerfield Beach Resort Deerfield Beach, United States

    Job Type · Full-time, Part-time · Description · The award-winning Wyndham Deerfield Beach Resort seeks a Front Desk Agent. This is an exciting opportunity to join our team and provide friendly, professional, and efficient customer service to all guests. As a Front Desk Agent, y ...

  • Aimbridge Hospitality

    Front Desk Agent

    2 days ago

    Aimbridge Hospitality Deerfield, United States

    Aimbridge Hospitality - Courtyard Chicago Deerfield [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information ...

  • Hampton Inn West Palm Beach

    Front Desk Agent

    1 week ago

    Hampton Inn West Palm Beach West Palm Beach, United States

    Job Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...

  • Residence Inn Miramar

    Front Desk Agent

    4 days ago

    Residence Inn Miramar Miramar, United States

    Job Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...

  • FirstService Residential

    Front Desk Agent

    1 week ago

    FirstService Residential Deerfield Beach, United States Part time

    FirstService Residential - JobID: [Guest Service / Concierge] As a Front Desk Agent at FirstService Residential, you'll: Greet and direct Residents, guests and invitees; Check guests and service providers in/out; Demonstrate excellent customer service, communication and time mana ...

  • DoubleTree Deerfield Beach, FL

    Front Desk Agent

    4 days ago

    DoubleTree Deerfield Beach, FL Deerfield Beach, United States

    Job Summary We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest's accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. BenefitsMedical benefit ...

  • Hilton

    Front Desk Agent

    1 week ago

    Hilton Deerfield Beach, United States

    A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. · **What will I be doing?** · As a Guest Services Agent, you would be ...

  • Hilton

    Front Desk Agent

    3 days ago

    Hilton Deerfield Beach, United States

    A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. · What will I be doing? · As a Guest Services Agent, you would be resp ...

  • Aimbridge Hospitality

    Front Desk Agent

    1 week ago

    Aimbridge Hospitality Deerfield, United States

    Job Summary · Shifts will vary between both 7am-3pm and 3pm-11pm, $17/hr, Full-time, Weekend availability required. · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account ...

  • Marriott Vacations Worldwide

    Front Desk Agent

    1 week ago

    Marriott Vacations Worldwide Fort Lauderdale, United States

    **Shift**:1st and 2nd shift · **Pay**: $17.55/hour · **JOB SUMMARY** · Do you pride yourself on your customer service skills and ability to personalize interactions with guests? Have a bold attention to detail while multi-tasking? Value a cooperative, team-oriented environment? · ...

  • Aimbridge Hospitality

    Front Desk Agent

    1 week ago

    Aimbridge Hospitality Deerfield, United States

    Job Summary · Shifts will vary between both 7am-3pm and 3pm-11pm, $17/hr, Full-time, Weekend availability required. · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account up ...

  • Courtyard Chicago Deerfield

    Front Desk Agent

    5 days ago

    Courtyard Chicago Deerfield Deerfield, United States

    Job Summary: · Shifts will vary between both 7am-3pm and 3pm-11pm, $17/hr, Full-time, Weekend availability required. · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account ...

  • Aimbridge Hospitality

    Front Desk Agent

    3 days ago

    Aimbridge Hospitality Deerfield, United States

    Job Summary · Shifts will vary between both 7am-3pm and 3pm-11pm, $17/hr, Full-time, Weekend availability required. · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account ...

  • Aimbridge Hospitality

    Front Desk Agent

    1 week ago

    Aimbridge Hospitality Deerfield, United States

    Job Summary · Shifts will vary between both 7am-3pm and 3pm-11pm, $17/hr, Full-time, Weekend availability required. · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account ...

  • FirstService Residential

    Front Desk Agent

    6 days ago

    FirstService Residential Aventura, United States

    **Job Overview**: · As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guest ...

  • The Brazilian Court Hotel

    Front Desk Agent

    6 days ago

    The Brazilian Court Hotel Palm Beach, United States

    **Responsibilities**: · Assist guests with any needs in a professional, organized, and timely manner. Communicates guests feed back and needs to the housekeeping and engineering departments. Understands the importance of providing all guests with hotel service standards. · **Phys ...

  • BRAZILIAN COURT HOTEL

    Front Desk Agent

    6 days ago

    BRAZILIAN COURT HOTEL Palm Beach, United States

    **Responsibilities**: · Assist guests with any needs in a professional, organized, and timely manner. Communicates guests feed back and needs to the housekeeping and engineering departments. Understands the importance of providing all guests with hotel service standards. · **Phys ...