Jobs
>
Seattle

    Head of Total Rewards, People Services and Analytics - Seattle, United States - Zoom

    Zoom
    Default job background
    Full time
    Description

    What you can expect

    Zoom is seeking a Head of Total Rewards, People Services, and Analytics. This role involves managing compensation, benefits, shared services, and people analytics. The position also includes creating and executing rewards strategies to attract and retain talent. Additionally, the role entails overseeing employee support and insights under the Chief People Officer's guidance.

    About the Team

    The role entails overseeing global total rewards strategies, including compensation, incentives, and benefits, collaborating with internal functions and external partners to ensure alignment and effectiveness. Additionally, the position involves presenting materials to the compensation committee and requires a hands-on approach to ensure programs are well-designed and aligned with company culture, fostering employee understanding and appreciation. A proactive and strategic mindset is essential for driving results and maintaining the value of rewards within the organization.

    Responsibilities

  • Leading the development of overall compensation strategy, including global programs and long-term incentive design.
  • Providing insights and recommendations to senior leadership based on data-driven analyses, supporting Zoom's strategic objectives and talent management.
  • Leading the Total Rewards team, ensuring the ongoing development of direct reports. Provide constructive and timely performance feedback.
  • Guiding the continued evolution of our People Services & Analytics function, helping the team support strategic decision-making across the organization.
  • Ensuring compliance with applicable regulations both in the and internationally, collaborating with internal groups.
  • Oversee the integration of People Analytics into all major HR functions, including recruitment, performance management, employee engagement, and retention strategies.
  • Deliver the latest technology-enabled solutions that enable self service and leverage Zoom's products and solutions for employee facing use cases.
  • Stay abreast of the latest trends and best practices in People Analytics, continuously enhancing the capabilities and impact of the function within Zoom.
  • Serve as an integral member of the People Experience leadership team to advise on programs impacting the organization as a whole and collaborate with HR business partners to understand and address the unique needs of various client groups; collaborate with colleagues in other key departments, including Finance, Legal, Payroll, Accounting, Tax, Equity Administration, and Corporate Communications (to name a few).
  • Guide the continued evolution of our People Analytics function, helping the team support strategic decision-making across the organization.
  • Collaborate with IT and HRIS teams to further leverage technology for data collection, ensuring accurate and comprehensive workforce data.
  • Leadership Competencies

  • Develop Talent at all Levels - Plays an active role in evaluating existing team and hiring new talent in rapidly growing business. Has a track record of building strong teams. Scales talent bench for the future. People you've coached are success stories.
  • Lead & Adapt to Change - Thrives in a changing, dynamic environment and can drive operational efficiencies that map to changing needs.
  • Influence - Gains support from multiple stakeholders, even those with opposing views. Champions new ideas that require significant organizational change or beliefs.
  • Innovate for Growth - Always thinking about how to make improvements; not afraid to implement changes that map to business strategy. Proactive and deliberate.
  • What we're looking for

  • Understand spreadsheets (can maintain complex spreadsheets) and PowerPoint (or Google Sheets and Slides) skills.
  • Experience in designing compensation and benefits programs, guidelines and processes and guiding strategy in these areas.
  • Demonstrate knowledge in government regulations as they apply to benefit programs, compensation programs, company policies, and operations.
  • Demonstrate proficiency in both written and verbal communication.
  • Possess experience in systems implementations (Workday, SAP, ERP, Oracle) experience.
  • Experience in Workday, Tableau, ServiceNow, Qualtrics, SAP, and ERP systems.
  • At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application

    Anticipated Position Close Date:

    05/28/24

    In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

    Information about Zoom's benefits is on our careers page .

    Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

    We also have a location based compensation structure; there may be a different range for candidates in this and other locations.

    Ways of Working
    Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

    Benefits
    As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click for more information.

    About Us
    Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
    We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you'll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

    Our Commitment​



  • Amazon Seattle, United States

    Amazon is seeking a candidate who is passionate about leveraging data to deliver actionable insight that impacts business decisions to improve customer experience in Global customer service Concessions team. The Global Concessions team focuses on systematically identifying and el ...


  • Amazon Inc Seattle, United States

    Do you wake up in the morning excited about what data can do for powering business? Are you excited to communicate how AWS can be a great platform for building data strategies, analyzing data and deriving relevant insights for the business? Amazon W AWS, Marketing, Marketing Mana ...


  • Amazon Seattle, United States Full time

    Amazon is seeking a candidate who is passionate about leveraging data to deliver actionable insight that impacts business decisions to improve customer experience in Global customer service Concessions team. The Global Concessions team focuses on systematically identifying and el ...


  • Federal Reserve System Seattle, United States Full time

    Company · Federal Reserve Bank of San FranciscoWe are the Federal Reserve Bank of San Francisco—public servants with a mission to advance the nation's monetary, financial, and payment systems to build a stronger economy for all Americans. We are a community-engaged bank, and ar ...

  • Reo Group

    TM1 Consultant

    3 weeks ago


    Reo Group Seattle, United States

    Location: United States - Seattle · Planning Analytics Consultant · A global leading TM1 / Planning Analytics consultancy with offices throughout the USA are seeking a Planning Analytics Consultant. · SME supporting a range of clients · Supportive and exciting brand · Work with s ...

  • Tredence Inc.

    Senior Data Engineer

    2 weeks ago


    Tredence Inc. Seattle, United States

    About Tredence: · Tredence is a global analytics services and solutions company. We are one of the fastest growing private companies in the country for five straight years according to the Inc. 5000 and we continue to set ourselves apart from our competitors by attracting the gre ...


  • Amazon Services LLC Seattle, United States Full time

    Selling Partner Insights and Analytics team mission is to build listening mechanisms to gather frictionless SP feedback, generate insights at scale, and enable teams to prioritize and measure improvement opportunities. Selling Partner Insights and Analytics focuses on surfacing S ...

  • Nordstrom Inc

    Data Engineer 2

    1 week ago


    Nordstrom Inc Seattle, United States Full time

    Description · A few years ago, we began our journey to transform our approach to data and analytics from a batch-centric platform with siloed data marts to our Nordstrom Analytical Platform (NAP), a real-time, event-streaming-centric, analytical platform that provides high-quali ...

  • Tata Consultancy Services

    Salesforce Analyst

    2 weeks ago


    Tata Consultancy Services Seattle, United States

    Role: SFMC Analyst. · Skills: SFMC, Sales cloud, service cloud. · Location: Seattle, Washington, United States (Onsite). · Job Type: Full time. · Salary: $120k to $150k. · Job Description: · Exceptional teamwork skills; ability to interact and contribute effectively with others i ...


  • Amazon Services LLC Seattle, United States Full time

    The Amazon Publisher Monetization (APM) team is shaping the future of monetization for Amazon's advertising supported publishers (e.g., Freevee, Twitch). Our mission is to build earth's most customer-centric advertising services. We are looking for a Business Intelligence Enginee ...


  • Amazon Services LLC Seattle, United States Full time

    Come and be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutio ...

  • Blend

    Loyalty Analyst

    2 weeks ago


    Blend Seattle, United States

    Blend360 is an acclaimed, forward-thinking Data, Digital Marketing, & AI Solutions Company, dedicated to fueling remarkable outcomes for our Fortune 500 clients. Our trajectory is one of continuous expansion, emerging at the crossroads of cutting-edge analytics, data proficiency, ...


  • Amazon Web Services, Inc. Seattle, United States Full time

    Amazon Web Services (AWS) is looking for a world class AMER Data Partner Development Specialist (PDS) to grow the AWS Data (database & analytics services) business through consulting (SI/GSI) partners in North America. AWS has initiated a journey to enhance our partner experience ...

  • Tata Consultancy Services

    Salesforce Consultant

    2 weeks ago


    Tata Consultancy Services Seattle, United States

    Title: Salesforce Marketing Cloud Analyst · Type: Fulltime · Location: Seattle, WA/ Denver, CO/Dallas, TX · Job Description: · Develop strategies to leverage guest insights for actionable improvements in our marketing campaigns and the customer journey. · Assist with detailed res ...


  • Amazon Services LLC Seattle, United States Full time

    Are you interested in using data to drive the next phase of Amazon's growth? · Fuse is a horizontal, integrated marketing channel enabling Amazon services to acquire and engage incremental customers through distribution partnerships. We expand Amazon's reach by providing access t ...


  • Capital Staffing Solutions, Inc. Seattle, United States

    ***NO CORP 2 CORP*** · Job Title: Loyalty Analytics Analyst · Role Summary · The Loyalty Analytics Analyst is a subject matter expert in Loyalty programs. This role supports the Loyalty team to deliver high quality, sustainable loyalty program features and benefits to guests. As ...

  • Amazon Web Services, Inc.

    Business Analyst

    4 days ago


    Amazon Web Services, Inc. Seattle, United States Full time

    The Growth Marketing Business Analyst (BA) is responsible for driving key insights surrounding the programs and projects that are designed to help facilitate new account signup and self-service revenue. The BA will partner closely with Growth Marketing program managers to design, ...


  • Amazon Services LLC Seattle, United States Full time

    Core Shopping (CS) Analytics turns disparate, raw data into actionable insights that improve every customer's ability to securely discover, evaluate, and purchase products and services across the Amazon store. We own the analytics for the Navigation, Homepage, Inspire, App First, ...


  • Oracle Seattle, United States Regular Employee

    Join a team developing the next generation of AI-powered analytical applications built for Oracle Fusion Cloud Applications, combining business data, ready-to-use analytics, and pre-built AI and machine learning (ML) models to deliver deeper insights and accelerate the decision-m ...

  • Amazon Services LLC

    Sr. Product Manager

    3 weeks ago


    Amazon Services LLC Seattle, United States Full time

    Are you interested in working with the teams that developed the Kindle, FireTV and Alexa? The Amazon Devices and Service Finance organization is expanding our technology team, and we are looking for a Senior Product Manager with expertise gathering requirements for financial plan ...