sales associate, part-time/softlines - North Chicago
1 month ago
Job Summary
Sells general merchandise to customers exercising professional selling techniques Works as part of a sales team to provide service which anticipates and exceeds customer expectationsDuties and Responsibilities
- Greets and engages customers in conversation for purposes of providing sales related assistance
- Assists in the selection of merchandise and suggests additional items to complement the customer's selections Where applicable offers customers the opportunity to purchase extended product warrantees Explains coverage benefits and price Interacts with customers and coworkers in a friendly and professional manner which includes adhering to NEX dress code uniform standards assisting supporting sales team members to the maximum extent possible Ensures assigned areas are fully stocked and merchandise is neatly arranged Communicates with supervisor store manager etc regarding stock additions deletions fast slow selling merchandise customer preferences needs problems etc Participates in department meetings actively seeks exchange ideas regarding improvements in customer service job performance achievement of store department sales goals etc Completes sales transactions efficiently Thanks customers for their patronage As required performs cash register transactions Advises customers of upcoming sales events services available throughout the Navy Exchange such as gift wrapping engraving delivery gift certificates Offers opportunities open NEXCARD account informs NEXCARD account benefits Becomes knowledgeable Richter Merchandising System functions operation merchandise returns price matching check cashing rain checks Handles returns problems tactfully efficiently Applies policies consistently ensuring satisfaction Maintains awareness offers excellent service all patrons internal external deter theft Unpacks stages moves merchandise creates displays performs periodic inventories Completes paperwork accurately completely Eligible participates commission gainsharing incentive programs Required lift up lbs relates duties including but not limited lifting assisting stocking area necessary Performs other related duties assigned
Job description
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