Patient Care Representative - Cranston - Comprehensive Community Action

    Comprehensive Community Action
    Comprehensive Community Action Cranston

    1 week ago

    Description
    Job Type
    Full-time
    Description

    CCAP Mission Statement - To empower all people and communities, challenged by poverty as well as social and cultural barriers, through advocacy, education, and access to high quality health and human services.


    JOB SUMMARY:


    Oversee and manage all aspects of front desk operations to include appointment bookings, timely coding and posting of claims, updated demographic information for medical records, verification of insurance status, patient flow, and insuring desk staff accountability to assigned duties.

    Customer relations and insuring accurate treatment plans.

    WORK SCHEDULE DEMANDS:
    The position is full-time, 38 hours per week.
    Must be able to work evenings.
    Occasional unscheduled overtime may be required in the event of vacation time or short staffing.
    May be required to work at any CCAP location
    Requirements

    REQUIRED QUALIFICATIONS:

    • 3 Years desk experience in a health setting
    Knowledge of computer systems and programs
    Knowledge of medical/dental terminology
    Providing/maintaining all required immunizations and or vaccinations
    Completion of all required background checks
    Bilingual Spanish required

    KEY RESPONSIBILITIES:
    Ensure the flow of front desk and patient flow
    Answer multi phone lines
    Good communication and management skills
    Insure appropriate booking of Dental Appointments
    Must possess professional telephone manners
    Must maintain an organized work environment and manage multiple tasks at once
    Be capable of working all stations of front desk, medical record
    Keep inventory of supplies for front desk
    Assure accurate recording of patient fees, collection of fees, coding and posting to the billing system
    Communication skills for all levels of client, provider, colleague and outside contact interactions.
    Other duties as needed.
    Our Benefits

    Our comprehensive benefits package includes 403(b), health insurance, vision and dental insurance, flexible spending accounts, health reimbursement accounts, tuition reimbursement up to $1,000 annually, an Employee Assistance Program, generous vacation, sick and personal days, and up to 13 paid holidays for all eligible employees.

    Some benefits are included for part-time employees.

    CCAP strives to cultivate and sustain a workforce devoted to providing compassionate and respectful care to all patients and clients.

    We are an Equal Opportunity Employer, committed to providing equal employment opportunities to all employees and applicants for employment without regard to any characteristic protected by federal, state, or local law.

    Salary Description
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