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- On Demand Flexible Paydays for earned wages through an app called Dayforce Wallet.
- Competitive salary based upon relevant education, experience and licensure.
- Salary $55,000/Annually.
- Opportunity for advancement.
- Comprehensive benefits package for Full-Time employees includes healthcare insurance, up to 26 days of paid time off per calendar year, 11 paid holidays, sick time, 403(b) plan, Employee Assistance Program, and flexible hours.
- The paid training you need to learn, grow, and succeed
- Provide Level 1 and 2 support for applications, usage questions and technical problems, via phone or at user workstations at CSO.
- Configure cost-effective and standard desktop hardware and software orders.
- Under supervision, install, configure, test and troubleshoot personal computer systems, following established standards.
- As required, coordinate the work of vendors, service providers and contractors.
- Grant security access to corporate networks and applications.
- Bachelor of Arts or equivalent or three to five years of relevant job experience.
- IT certifications preferred.
- Ability to work independently and also understand when to escalate and involve team and supervisor.
- Leadership in identifying repeated issues and work with higher level engineers to bring permanent resolutions.
- Documentation skills to ensure users are able to help themselves in resolving issues.
- Good understanding of SaaS and on-prem applications.
- Good understanding of how an organization's technology landscape works.
- Excellent understanding of the Microsoft Operating systems, preferably Windows 10 and 11.
- Excellent customer service skills in conversation to resolve issues expeditiously.
- Excellent oral and written communication skills.
- Excellent communication, organization, presentation and pc/computer skills (including proficiency with Microsoft Office – Outlook, Word, Excel and PowerPoint) along with other related software.
IS Systems Support Specialist - Des Plaines, United States - Lutheran Social Services of Illinois
Description
Lutheran Social Services of Illinois (LSSI), is a leading not-for-profit organization providing healing, justice and wholeness to people and communities. For over 150 years, LSSI has made a difference in the lives of children and families, and we're still a strong, viable presence in the State of Illinois, continuing that commitment to making a difference. LSSI is hiring a full-time IS Systems Support Specialist. Under supervision, provide technical support for applications, desktop, network, and telephony systems in the Agency, working from the System Support Center. Benefits and Perks:LSSI is growing Come be a part of this rewarding environment, and enjoy the knowledge that you're helping make a positive difference in the lives of others, as well as these career advantages: