Senior Salesforce Administrator - San Mateo, United States - Escalon Services, Inc.

    Escalon Services, Inc.
    Escalon Services, Inc. San Mateo, United States

    1 month ago

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    Description
    Senior Salesforce Administrator

    Application Deadline:

    30 April 2024


    Department:
    People Operations Practice


    Employment Type:
    Full Time


    Location:
    San Mateo


    Reporting To:
    Client Sales Team


    Compensation:
    $150,000 - $175,000 / year

    Description

    Senior Salesforce Administrator


    For nearly two decades Escalon has helped more than 5,000 companies across a range of industries to optimize their back-office processes.

    At Escalon, we deliver Essential Business Services to organizations so that owners and leaders can focus on the core of their business while Escalon takes care of the rest.

    We call it Escalon, And Done Escalon's simple and intuitive technology and outsourcing solutions significantly reduce the administrative costs and time needed to perform FinOps, PeopleOps, and Risk "back-office" services.

    "And done" is our simple way to describe how we deliver high-quality, exceptional service to our clients.


    About the role:
    Our client is a leading, private, employee-owned investment management firm known for its unique behavioral approach to investing.

    With a strong track record of delivering superior returns, the firm combines rigorous research with behavioral insights to make informed investment decisions.

    Our client operates in a collaborative environment, valuing innovation and expertise to drive its continued success.

    Position Summary


    Our client is seeking a dynamic and experienced Senior Salesforce Administrator to lead the development and execution of sales operations strategies within Salesforce.

    This role will play a pivotal part in defining processes, ensuring alignment, and optimizing revenue-generating activities while fostering cross-functional collaboration.

    The ideal candidate will be able to solve business problems by customizing the Salesforce Platform. They will build, configure, and automate technology solutions to deliver business value. They work with stakeholders and sales teams to define system requirements and customize the platform. Most importantly, they will enable users to get the most out of Salesforce technology. The candidate will evaluate, select and implement the firm's first marketing automation system as part of the role.

    Key Responsibilities

    • Develop and refine sales operations strategies in alignment with our clients goals.
    • Implement and improve processes to measure and enhance sales efficiency, streamline workflows, and drive revenue growth.
    • Lead the enhancement of the technology stack to support revenue operations and increase productivity.
    • Handle all fundamental Salesforce administrative functions including routine tasks such as user account maintenance and workflows
    • Carry out regular internal Salesforce system audits and upgrades
    • Work with sales teams to set up personalized dashboards, fields, alerts and reports to shorten the sales cycle and track every lead in greater detail.
    • Provide actionable insights by sales revenue data and surfacing recommendations for improvement.
    • Play a key role in strategic planning, contributing revenue-focused perspectives to drive firm growth.
    • Foster a culture of continuous improvement, innovation, and accountability within the revenue operations pillar.
    Collaborate with teams to ensure pipeline management and resource allocation and identify best practices

    Qualifications

    • Bachelor's degree.
    • Strong Salesforce product knowledge, especially Sales Cloud and at least 5+ years of Salesforce administration hands-on experience with Sales Cloud and Marketing Cloud
    • Certified Salesforce Administrator
    • Additional Salesforce certifications, including Sales Cloud and Marketing Cloud preferred
    • Understanding of basic triggers/Apex code knowledge
    • Marketing Automation experience highly preferred.
    • System integration experience with Outreach and/or Gong are preferred
    • Wants to work with a small business, wear several hats
    • Must be willing to work in an office environment 5 days a week in San Mateo, CA
    Key Responsibilities

    Key Responsibilities

    Develop and refine sales operations strategies in alignment with our client's goals.
    Implement and improve processes to measure and enhance sales efficiency, streamline workflows, and drive revenue growth.
    Lead the enhancement of the technology stack to support revenue operations and increase productivity.

    Handle all fundamental Salesforce administrative functions including routine tasks such as user account maintenance and workflowsCarry out regular internal Salesforce system audits and upgrades.

    Work with sales teams to set up personalized dashboards, fields, alerts, and reports to shorten the sales cycle and track every lead in greater detail.

    Provide actionable insights by sales revenue data and surfacing recommendations for improvement.
    Play a key role in strategic planning, contributing revenue-focused perspectives to drive firm growth.
    Foster a culture of continuous improvement, innovation, and accountability within the revenue operations pillar.
    Collaborate with teams to ensure pipeline management and resource allocation and identify best practicesSkills, Knowledge and Expertise

    Bachelor's degree.

    Strong Salesforce product knowledge, especially Sales Cloud, and at least 5+ years of Salesforce administration hands-on experience with Sales Cloud and Marketing CloudCertified Salesforce AdministratorAdditional Salesforce certifications, including Sales Cloud and Marketing Cloud preferredUnderstanding of basic triggers/Apex code knowledgeMarketing Automation experience is highly preferred.

    System integration experience with Outreach and/or Gong is preferred.
    Wants to work with a small business and wear several hats.
    Must be willing to work in an office environment 5 days a week in San Mateo, CA

    Benefits


    we offer one of the most generous and comprehensive benefits packages in our area and industry including health, dental, vision, disability, and life insurance, 401(k), and profit sharing.

    Expenses for the CFA designation will be reimbursed upon completing each level.a discretionary bonus (top performers receive equal to that of their base in years 2 and 3) and other benefits including 401k matching (100% match), and 100% full benefits for individuals and family.

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