Small Business Specialist-Bilingual Required - Charlotte, NC
1 day ago
Job description
ABOUT PROSPERA
Prospera is a nonprofit economic development organization dedicated to empowering entrepreneurs and strengthening communities. We provide expert consulting— primarily delivered in Spanish — along with educational programming, and access to resources that help small businesses grow and thrive.
At Prospera, you won't just have a job — you'll have purpose. Our work creates measurable impact in the communities we serve.
To learn more, visit our website:
Location: Hybrid-Charlotte, NC
Must be authorized to work in the U.S.
JOB SUMMARY
The Small Business Specialist plays a key role in supporting our mission by assisting Small Business Consultants with client management, compliance, outreach, and coordination of business education programs. This full-time, team-oriented role supports the implementation of Prospera's proven economic development model to empower underserved Hispanic entrepreneurs and grow our regional presence.
This position offers excellent exposure and growth opportunities through collaboration with clients, funders, volunteers, community partners, local government, and vendors.
KEY FUNCTIONS AND RESPONSIBILITIES
Client & Consultant Support
- Respond to client inquiries in a timely and professional manner.
- Assist with client meetings and follow-up activities aligned with Entrepreneurial Development Plans (EDPs).
- Support analysis of client business needs and contribute to solution development.
- Coordinate scheduling and logistics for client and service provider meetings.
- Maintain accurate and timely data entry in CRM systems.
- Assist with regional compliance tracking and reporting requirements.
- Represent Prospera at community and networking events as needed.
Educational Program Coordination
In partnership with Small Business Consultants:
- Coordinate and implement educational programs and seminars.
- Manage venue reservations and event logistics.
- Prepare training materials and room setup.
- Conduct and document speaker evaluations.
- Manage post-seminar communications with participants and stakeholders.
- Serve as regional representative on the Education Committee (as assigned).
Regional Operations & Special Projects
- Collaborate with Marketing on regional communications and social media content.
- Support internship program coordination and administrative needs.
- Assist in fostering a culture of philanthropy within the region.
- Complete special projects as assigned by the Regional Vice President.
EDUCATION & EXPERIENCE:
- Currently pursuing or holding a degree in business, public administration, marketing, finance, or a related field
- Experience in a client service or administrative support role preferred
SKILLS & ABILITIES:
- Bilingual: fluent in English and Spanish (oral and written) required
- Strong time management and multi-tasking skills
- Excellent interpersonal skills with the ability to build and maintain relationships
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Professional appearance and demeanor
Other Requirements:
- Reliable transportation and a valid driver's license with a good driving record
- Must pass pre-employment background and verification checks
BENEFITS - What We Offer
At Prospera, we know that our people are our greatest asset. We're proud to offer a comprehensive benefits package and an environment where you'll feel supported, valued, and inspired to grow:
- 100% employer-paid medical, dental, and vision insurance (employee coverage)
- 401(k) retirement plan to invest in your future
- Generous paid time off plus up to 16 paid holidays and 3 floating holidays each year
- Company-paid winter break (average of 2 weeks) to rest and recharge
- Life, disability, and supplemental insurance options for added peace of mind
- Employee Assistance Program (EAP) to support your well-being
- Flexible spending and health savings accounts to help you plan wisely
- A supportive, mission-driven culture where collaboration and respect are at the core of everything we do
- An approachable, visionary leadership team
- A great place to work where your contributions truly make a difference in the community we serve
Equal Opportunity Employer
Job Type: Full-time
Pay: $20.00 per hour
Benefits:
- 401(k) matching
- Cell phone reimbursement
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Language:
- Spanish (Required)
Ability to Commute:
- Charlotte, NC Required)
Work Location: Hybrid remote in Charlotte, NC 28209
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