- Make outbound and receive inbound calls to prospective pet parents received through a variety of channels with the intention of enrolling them in our services.
- Outreach through phone, email, and chat to pet parents who have visited us previously and re-engage to bring them to drive frequency and retention.
- Deliver superior level of service and care with the pet parents, build rapport and relationship with each pet parent.
- Clearly communicate the value of Dogtopia, our pricing and our competitive advantage, as well as demonstrate confident objection handling.
- Effectively manage leads with a goal of driving revenue through sales conversion.
- At least 6 months to 1 year of customer service experience in a sales capacity
- Ability to build rapport with prospects and customers through active listening to drive sales metrics
- High level of patience, empathy and care for customers and their pets
- Prior inbound/outbound call center experience required
- Excellent customer service & phone skills
- Proficient with Microsoft Word, Excel, and Outlook
- Self-motivated - Ability to work independently
- Must love dogs
- High School Graduate or General Education Degree (GED)
- Medical, Dental, and Vision insurance
- 401(k) Retirement Savings Plan
- Paid Time Off
- Paid T-Mobile cell service
- $500.00 Employee referral program
- Employee PerkSpot (discounts on retail, hotel, food, restaurants, car rental and much more)
-
Sales Agent
1 day ago
BRIGGS New Braunfels, United States Full timeBRIGGS is looking for a leader to add to our organization who has passion and purpose. We have been in business for 120 years and lead the way in the industry. The role will consist of learning our process to service existing 2,000 business clients while developing relationships ...
-
Sales Agent
2 weeks ago
RAMOS New Braunfels, United States Full timeRAMOS · is looking for a leader to add to our organization who has passion and purpose. We have been in business for 120 years and lead the way in the industry. The role will consist of learning our process to service existing 2,000 business clients while developing relationships ...
-
Sales Agent
4 hours ago
BRIGGS New Braunfels, United StatesBRIGGS is looking for a leader to add to our organization who has passion and purpose. We have been in business for 120 years and lead the way in the industry. The role will consist of learning our process to service existing 2,000 business clients while developing relationships ...
-
Sales Agent
2 weeks ago
RAMOS New Braunfels, United States Full timeRAMOS is looking for a leader to add to our organization who has passion and purpose. We have been in business for 120 years and lead the way in the industry. The role will consist of learning our process to service existing 2,000 business clients while developing relationships t ...
-
Sales Agent
2 weeks ago
F2 Agency New Braunfels, United StatesJob Description · Job DescriptionJoin Our Thriving Team: A Path to Exceptional Success and Fulfilling Growth · Are you ready to join a dynamic team within a company that's not just growing, but soaring? For six consecutive years, we've been recognized as one of Inc. 5000's fastes ...
-
Life Insurance Sales Agent
1 week ago
Primerica - Tre Thompson New Braunfels, United StatesJob Description · Job DescriptionPrimerica has a 46 year track record of providing middle income families with low cost high value term life insurance across all 50 states & Canada with the largest sales force in North America. · This sales opportunity can be fully remote. Great ...
-
Life Insurance Sales Agent
1 week ago
Gutierrez Insurance Agency New Braunfels, United StatesWe offer a great opportunity for those looking for part-time or full-time work, and a flexible schedule while working from home. We are interested in speaking with licensed and unlicensed individuals. Our prospective clients provide us with their information and rely on us to rea ...
-
Sales Agent
2 weeks ago
RAMOS Cibolo, United States Full timeRAMOS · is looking for a leader to add to our organization who has passion and purpose. We have been in business for 120 years and lead the way in the industry. The role will consist of learning our process to service existing 2,000 business clients while developing relationships ...
-
Sales Agent
2 weeks ago
RAMOS Cibolo, United States Full timeRAMOS is looking for a leader to add to our organization who has passion and purpose. We have been in business for 120 years and lead the way in the industry. The role will consist of learning our process to service existing 2,000 business clients while developing relationships t ...
-
Sales Agent
1 day ago
BRIGGS Seguin, United States Full timeBRIGGS is looking for a leader to add to our organization who has passion and purpose. We have been in business for 120 years and lead the way in the industry. The role will consist of learning our process to service existing 2,000 business clients while developing relationships ...
-
Sales Agent
1 day ago
BRIGGS San Antonio, United States Full timeBRIGGS is looking for a leader to add to our organization who has passion and purpose. We have been in business for 120 years and lead the way in the industry. The role will consist of learning our process to service existing 2,000 business clients while developing relationships ...
-
Sales Agent
2 weeks ago
RAMOS Seguin, United States Full timeRAMOS is looking for a leader to add to our organization who has passion and purpose. We have been in business for 120 years and lead the way in the industry. The role will consist of learning our process to service existing 2,000 business clients while developing relationships t ...
-
Sales Agent
2 weeks ago
RAMOS San Antonio, United States Full timeRAMOS · is looking for a leader to add to our organization who has passion and purpose. We have been in business for 120 years and lead the way in the industry. The role will consist of learning our process to service existing 2,000 business clients while developing relationships ...
-
Sales Agent
2 weeks ago
RAMOS Converse, United States Full timeRAMOS · is looking for a leader to add to our organization who has passion and purpose. We have been in business for 120 years and lead the way in the industry. The role will consist of learning our process to service existing 2,000 business clients while developing relationships ...
-
Sales Agent
4 hours ago
BRIGGS San Marcos, United StatesBRIGGS is looking for a leader to add to our organization who has passion and purpose. We have been in business for 120 years and lead the way in the industry. The role will consist of learning our process to service existing 2,000 business clients while developing relationships ...
-
Sales Agent
2 weeks ago
RAMOS Converse, United States Full timeRAMOS is looking for a leader to add to our organization who has passion and purpose. We have been in business for 120 years and lead the way in the industry. The role will consist of learning our process to service existing 2,000 business clients while developing relationships t ...
-
Sales Agent
4 hours ago
BRIGGS San Antonio, United StatesBRIGGS is looking for a leader to add to our organization who has passion and purpose. We have been in business for 120 years and lead the way in the industry. The role will consist of learning our process to service existing 2,000 business clients while developing relationships ...
-
Sales Agent
2 weeks ago
RAMOS San Antonio, United States Full timeRAMOS is looking for a leader to add to our organization who has passion and purpose. We have been in business for 120 years and lead the way in the industry. The role will consist of learning our process to service existing 2,000 business clients while developing relationships t ...
-
Insurance Sales Agent
1 week ago
Jennifer Hickman-Farmers Insurance Agency Universal City, United StatesJob Description · Job DescriptionJennifer Hickman Agency is an award winning insurance agency committed to providing exceptional service and tailored insurance solutions to our clients. With a strong focus on customer satisfaction and a dedication to integrity, we have built a re ...
-
Rental Sales Agent
1 week ago
Sixt San Antonio, United StatesCompany Description · Job Description · Come Join the San Antonio SIXT Team. Monthly Bonus & Sign on Bonus $2500. Must have Retail Sales, B2B, Hospitality Sales, Banking Sales, Front Desk Sales, Rental Car Sales. · Rental Sales Agent potential monthly sales bonus avg sales agent ...
Inside Sales Agent - New Braunfels, United States - IBEX
Description
Overview:
About IBEX.
Our focus is to provide a seamless candidate experience, a training environment that is conducive to the learner, benefits, perks and engagement for our agents to ensure that they have the best employee experience. We know a happy agent makes a quality agent. You make the difference for our customers and your interactions influence how they feel about the brand they have chosen. Our agents matter YOU MATTER
Headquartered in Washington, D.C., we have delivery locations across 26 sites in seven countries and maintain a network of over 30,000 employees.
About the Role
Dogtopia is the leading dog daycare provider with more than 170 locations operating in 35 states in the USA and Canada. The Dogtopia brand has wellness at its core and our commitment to our customers and their pets is spreading across the nation with over 250 stores in the pipeline. We are proud of the high-quality daycare services we provide and are excited about the growth and potential of Dogtopia. Dogtopia is searching for a key role for our customers and company an Inside Sales Agent. This role will be responsible for growing the # of dogs in daycare through engaging with dog owners to gain their commitment to give their dog the Most exciting day ever and enroll in our services. This inside sales agent will work leads of prospective pet parents as well as reengage existing customers through engaging phone conversations in both an inbound and outbound environment. We are looking for dog lovers, and candidates who will enjoy working in the dog business Bring your pet to work - have them join you while you work from home. We need agents who share the level of love and care for their pets as our Dogtopia parents do.
The role of the Dogtopia agent is to connect with the pet parent who has indicated interest and schedule them for a tour of the facility. This will include inbound calls and outbound outreach to previous visitors to re-engage them in our pet family and help us grow. The ideal agent will share the desire to provide the highest level of care for their pets and understands the need for superior service to our pet parents and dogs alike.
Responsibilities:Day to Day Responsibilities:
Skills & Experience Needed:
Education:
Ibex Benefits:
