- Customer Service: Facilitate and negotiate in challenging situations, promoting empathy and problem resolution.
- Measurement & Analysis: Identify analytical needs for improvement projects, support leaders in selecting the best approach, and mentor others on statistical concepts.
- Problem Solving & Implementation: Make data-driven decisions, develop interventions, resolve conflicts, and implement streamlined solutions.
- Project Management: Influence project teams, secure necessary resources, and lead improvement projects, acting as a consultant to other groups.
- Tools, Methodologies & Technologies: Guide specialists and analysts on tools and methodologies, fostering collaborative work.
- Education: Bachelor's degree in a relevant field.
- Licensure/Certification: Not required.
- Experience: Four years in quality team facilitation, project management, or process improvement.
- Employer: NCHEALTH
- Entity: Shared Services
- Organization Unit: Care Access - Sustainment
- Work Type: Full Time
- Salary Range: $49.81 per hour (Hiring Range)
- Location: US:NC:Morrisville
- Work Assignment Type: Remote
- Work Schedule: Day Job
- Exempt From Overtime: Yes
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Business & Quality Improvement Leader- Care Access - Sustainment - Morrisville, United States - UNC Health Care Systems
Description
Become part of a diverse organization with over 40,000 employees committed to enhancing the health and well-being of the unique communities we serve.
About the Job:This role focuses on ensuring quality and organizational excellence by leading cross-functional initiatives to enhance processes across the Health Care System. You will mentor specialists and analysts, influence leaders, and oversee complex improvement projects.
Responsibilities:
Requirements:
Details:
This position is part of NC Health, a subsidiary of UNC Health Care System. Applicants will be considered without regard to race, color, religion, sex, or disability status. UNC Health provides accommodations for religious practices, beliefs, and disabilities. All interested candidates are encouraged to explore career opportunities.
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