Employee Benefits Account Assistant - Oradell, NJ
1 day ago

Job description
Payne Associates is a boutique employee benefits and insurance brokerage serving small to midsize companies, as well as individuals and families. We are known for disciplined service, long-term client relationships and careful attention to detail.
We are hiring a part-time Account Assistant to support quoting, renewals and daily client operations. This role is best suited for someone who values accuracy, organization and producing thorough, well-documented work.
Primary Responsibilities
- Shop and compare group health, dental, vision and life insurance plans
- Prepare detailed benefit comparisons and spreadsheets for presentations
- Assist with client proposals and renewal documentation
- Answer phones and respond to client inquiries
- Resolve billing, claims and service issues with follow-through
- Support life insurance and long-term care processing for individuals
- Provide general administrative and client support
Qualifications
- Strong customer service mindset and professional communication skills
- Organized and detail-oriented
- Comfortable working with spreadsheets and insurance comparisons
- Ability to manage multiple priorities with care and professionalism
- NJ Life and Health license preferred. NY a plus
- Experience with agency management software. Agency Smart a plus
What We Value
- Reliability and follow-through
- Respect for process and documentation
- Careful, accurate execution
- Commitment to client service
To be considered, please complete this short 5–7 minute survey:
Susan E. Payne
Job Type: Part-time
Pay: $25.00 per hour
Expected hours: 24 per week
Benefits:
- Flexible schedule
Work Location: Hybrid remote in Oradell, NJ 07649
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