Geek Squad Agent - Appleton - Best Buy

Description

Job Description

We are seeking a skilled Geek Squad Agent to join our team. As a key point of contact for customers, you will provide exceptional technology support and solutions in our stores.

Responsibilities:

• Deliver positive and timely service to customers during the check-in and checkout process.
• Assess technology issues by asking questions, listening actively, taking detailed notes, and providing accurate time estimates for next steps.
• Set up and repair technology devices for customers.
• Monitor service queues and provide accurate status updates to customers.
• Communicate effectively with fellow agents and partners.

Requirements:

• Three months of experience in retail or customer service.
• A passion for technology and problem-solving.
• The ability to adapt and learn new skills in a fast-paced environment.
• A flexible schedule, including holidays, nights, and weekends.

Benefits:

• Competitive pay.
• Generous employee discount.
• Financial savings and retirement resources.
• Support for physical and mental well-being.

About Us:

As part of the Best Buy team, you will help us fulfill our purpose to enrich lives through technology. We strive to humanize and personalize tech solutions for every stage of life.