- Advance, plan, service, and supervise all events
- Plan, direct and evaluate the work of subordinates
- Provide leadership and guidance for event personnel
- Analyze challenges, identify alternative solutions, and project consequences of proposed actions and implement recommendations in support of organizational objectives
- Communicate clearly and concisely in the English language, both orally and in writing
- Establish and maintain effective working relationships with lessees/clients, co-workers, part-time staff, contractors, patrons/public and municipal officials
- Work a flexible schedule, including long nights, early mornings, weekends & holidays as needed
- Complete all duties with a customer service focus through teamwork & dedication to Oak View Groups principles
- Assist in the preparation of building to meet the requirements of upcoming events/shows
- Assist with the completion of pre-show event financial estimates
- Assist with the completion of post-show event settlements
- Advise lessees on services available from independent contractors for events
- Recruit, train, and supervise event & security staff
- Create work schedules for event & security staff, delegate assignments, and review performance/results
- Function as a liaison between users of the facility and the facility staff
- Recommend and evaluate required event staffing levels
- Coordinate communication between building staff and show staff during load in and load out
- Investigate and resolve event-related complaints in a professional manner ensuring customer satisfaction
- Maintain equipment (radios, metal detection wands, etc.) for all event and security staff
- Make hospitality arrangements as needed
- Communicate with municipal officials, including police, fire and medical services, event staff and public to ensure security of patrons and events run smoothly
- Review emergency planning procedures with all event staff for each event
- Create and distribute detailed data sheets prior to every event
- Prepare and approve bi-weekly payroll for all event staff and security staff
- Coordinate service needs with Food and Beverage provider & make hospitality arrangements as needed
- Serve as Manager on Duty as scheduled
- Other duties and responsibilities as assigned
- One to three (3-5) years of increasingly responsible experience in event management in a stadium, arena, convention center or public assembly facility setting
- Bachelors degree from an accredited college/university with major coursework in facility management, hospitality management, business, or related field
- Strong oral and written communication skills
- Strong computer skills in Microsoft Office applications, word processing, and Internet
- Possession of, or ability to obtain, a valid drivers license
- Knowledge of operational characteristics of events
- Ability to identify the needs of users of the facility
- Knowledge of crowd management and control techniques
- Knowledge of customer service practices
- Knowledge of principles of supervision, scheduling, and training employees
- Demonstrated familiarity with facility use contracts
- Knowledge of fire and public safety regulations
- Knowledge of A/V equipment and electronic systems in public assembly facilities
- Experience with budget preparation and control
- Familiarity with terminology used in entertainment/convention/public assembly settings
- Experience with AutoCAD is preferred but not required
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Building Attendant Acrisure Arena
2 weeks ago
Oak View Group Palm Desert, United StatesOak View Group: · Oak View Group (OVG) is the world's leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG pri ...
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Events Manager acrisure Arena
8 hours ago
Oak View Group Palm Desert, United StatesOverview: · The **Events Manager** will manage every aspect of their assigned events from the advance planning stages through the end of the event; hire, train, schedule and supervise all event staff; oversee building security and interact with local public safety officials to en ...
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Skating Coach part-time Acrisure Arena
6 days ago
Oak View Group Palm Desert, United States Part timeOak View Group: · Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the ...
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Building Attendant| Acrisure Arena
2 weeks ago
Spectra Experiences Palm Desert, United StatesThe Arena is seeking Building Attendants who will directly assist in setting up and teardown of events at Acrisure Arena as specified by event setup plans. This position is responsible for preparing the arena for all events, including Hockey games, f Building Attendant, Building, ...
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Senior IT Manager| Acrisure Arena
1 week ago
Oak View Group Palm Desert, United StatesOak View Group · Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the m ...
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Building Attendant| Acrisure Arena
1 week ago
Oak View Group Palm Desert, United StatesOverview: · The Arena is seeking Building Attendants who will directly assist in setting up and teardown of events at Acrisure Arena as specified by event setup plans. This position is responsible for preparing the arena for all events, including Hockey games, family shows, and ...
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Manager, Security| Acrisure Arena
1 week ago
teamworkonline Palm Desert, United StatesOverview · Security Manager · We are seeking a highly capable security manager to develop and implement security strategies at Acrisure Arena. You will be creating security policies and procedures, controlling budgets for security operations, and coordinating security staff. · T ...
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Events Manager|Acrisure Arena
3 weeks ago
teamworkonline Palm Desert, United StatesOverview · The Events Manager will manage every aspect of their assigned events from the advance planning stages through the end of the event; hire, train, schedule and supervise all event staff; oversee building security and interact with local public safety officials to ensure ...
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Building Attendant| Acrisure Arena
1 week ago
teamworkonline Palm Desert, United StatesOverview · The Arena is seeking Building Attendants who will directly assist in setting up and teardown of events at Acrisure Arena as specified by event setup plans. This position is responsible for preparing the arena for all events, including Hockey games, family shows, and co ...
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Senior IT Manager| Acrisure Arena
1 week ago
Oak View Group Palm Desert, United StatesOverview: · This role: · The SR. IT Manager reports to the Senior Director of Operations, and oversees the operations of Information Technology, and Telecommunications. This position manages the day-to-day department operations, event technical production, budgeting and mainten ...
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Senior IT Manager| Acrisure Arena
6 days ago
teamworkonline Palm Desert, United StatesOverview · This role: · The SR. IT Manager reports to the Senior Director of Operations, and oversees the operations of Information Technology, and Telecommunications. This position manages the day-to-day department operations, event technical production, budgeting and maintenanc ...
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Bartender|Part-time|Acrisure Arena
3 weeks ago
teamworkonline Palm Desert, United States Part timeOverview · The Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work ...
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Bartender|Part-time|Acrisure Arena
1 week ago
Oakview Group Palm Desert, United States Part timeOak View Group · Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the m ...
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Bartender|Part-time|Acrisure Arena
1 week ago
Oak View Group Palm Desert, United States Part timeOak View Group: · Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the ...
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Oak View Group Palm Desert, United States Part timeOak View Group: · Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the ...
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Skating Coach|Part-time| Acrisure Arena
1 day ago
teamworkonline Palm Desert, United States Part timeOverview · This position is responsible for teaching skating skills in groups, support company or facility events, and promote Acrisure Arena while embodying the company's values and mission. · This role will pay an hourly wage of $22 to $28. · For PT roles: Benefits: 401(k) sav ...
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teamworkonline Palm Desert, United States Part timeOverview · Mister Softee is the official soft serve of Acrisure Arena. As a team member responsibilities include swirling ice cream cups, cones and crafting milkshakes and various sundaes. · This role will pay an hourly wage of $18 to $20.00. This Job Posting expires on 6/31/202 ...
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teamworkonline Palm Desert, United States Part timeOverview · Job Description · The primary role of the 50/50 Raffle Program Sales Associates is to sell tickets for the 50/50 raffle at all Coachella Valley Firebird's home games (pre-season, regular, and playoffs). The 50/50 raffle program is a fundraiser for the One Valley Founda ...
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Account Executive
14 hours ago
Oak View Group Palm Desert, United StatesOak View Group · Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the m ...
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Account Executive
18 hours ago
Oak View Group Palm Desert, United States Regular Full timeOverview · The Account Executive Group Sales will sell and service new and existing hockey ticket sales accounts, generate new leads, create new ideas to increase ticket sales, and help execute group sales campaigns for hockey games. · Generate revenue using all sales methods, i ...
Events Manager|Acrisure Arena - Palm Desert, United States - Oak View Group
Description
Overview:
The Events Manager will manage every aspect of their assigned events from the advance planning stages through the end of the event; hire, train, schedule and supervise all event staff; oversee building security and interact with local public safety officials to ensure events run smoothly; coordinate communication between event staff/security and delegate assignments; be responsible for and ensure overall customer and lessee satisfaction and experience.
The Events Manager reports directly to the Vice President of Event Services and is responsible for the planning and execution of Acrisure Arena events including hockey games, concerts, and special events. The Events Manager is a critical role in ensuring Acrisure Arena is seen a must visit destination by entertainers and athletes alike.
The Salary For This Position is $70,000 to $75,000 and is an Exempt Level Role.
For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).
job expires 10/31/2024Responsibilities:
We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.
Events Manager|Acrisure Arena professionals in Palm Desert
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Andrew McCauley
Events & Operations Manager