- Answer inbound patient calls in a call center setting.
- Respond to patient emails in the Electronic Medical Record system.
- Make outbound collection calls to patients to gather necessary payment information.
- Perform straightforward coding tasks such as reviewing patient charts for billing implications or referrals.
- Offer price estimates to patients.
- Process credit card payments while adhering to the Credit Card Handling policy.
- Negotiate payment plans with patients.
- Identify patients in need of financial assistance. Obtain and assess financial information to determine if documentation is required, ensuring confidential handling of supporting financial documentation.
- Investigate and resolve payment issues on patient accounts.
- Act as a liaison between patients and other departments when necessary.
- Handle incoming mail and faxes.
- Meet departmental productivity and quality metrics.
- Manage accounts within a work queue in the Electronic Medical Record system and take appropriate actions.
- Medical health plans
- Tuition reimbursement
- Paid time off
- Retirement contributions
- Child care center
- Employee Assistance Program
Patient Accounts Representative - Kansas City, United States - Saint Luke's Health System
Description
The Patient Account Representative is the key player when it comes to handling billing, collections, managing coding seamlessly, and overseeing all account receivable tasks for the physician clinics within Saint Luke's Health System. Responsibilities include responding to both incoming and outgoing billing inquiries from patients, processing payments, resolving payment discrepancies, identifying and rectifying medical claim errors that could hinder payments, and addressing, correcting, and resubmitting medical claims rejected by insurance companies.
The percentage of time dedicated to the job duties mentioned above will vary depending on the specific focus area of the assigned team. Below is a brief overview of the specific duties of the team, which may include additional responsibilities as assigned:
This position requires work hours from Monday to Friday, 8 am to 5 pm.
For this role, the ideal candidate should have at least 1 year of previous experience in medical billing and/or customer service.
Relevant Experience:
Less than 1 year
Full-Time Day (United States of America)
The Patient Account Representative: The Backbone of Efficient Billing
Saint Luke's, with its 12,000 dedicated employees, is committed to being the ultimate destination for care and a leading provider in Kansas City. As the only faith-based, nonprofit, locally owned health system in the area, we take pride in our work. When you join Saint Luke's, you become part of a team of outstanding professionals dedicated to delivering top-tier patient care. Experience unparalleled professional growth in a diverse and inclusive environment where every voice is valued.
Be a part of the premier healthcare provider in the Kansas City region. Equal opportunities await. Take the next step with us.
Benefits:
Account Representative
3 days ago
Who are we? · Jet Midwest is a full-service commercial aviation company, specializing in the sale and lease of commercial aircraft, engines, and parts as well as aircraft maintenance, repair, and overhaul services to the aviation industry. This position is located at the Kansas ...
Patient Accounts Representative
4 weeks ago
Job Description · The Patient Account Representative will be responsible for reviewing and auditing billing charges, billing, collection, straightforward coding, and all account receivable activities for the physician clinics within Saint Luke's Health System. Activities inclu ...
Patient Account Representative
3 weeks ago
Job Description · Job Descriptionin2ititve Business Solutions is proud to offer world class revenue cycle services to healthcare facilities. We strive in creating a work environment that will allow you to be challenged, provide meaning, and utilize your expertise. Join our team t ...
Inside Sales Account Representative
1 week ago
Job Description · Job DescriptionJoin our team as a Inside Sales Account Representative and dive into the exciting world of UltraSource. If you're looking to join a forward-thinking, rapidly growing organization where helping customers is its number one goal, we want to hear from ...
Account Representative
1 week ago
Position Overview · State Farm Insurance Agent located in Overland Park, Kansas is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member, you will build and develop customer relationships within the community to promote State Farm produ ...
Patient Accounts Representative
1 month ago
Job Description · Patient Accounts Representative is responsible for reviewing, billing, collection, and accounts receivable activities for the hospital (and in some cases the physician) billing departments within Saint Luke's Health System. Activities include, but are not limit ...
Account Representative
1 week ago
Job Description · Job DescriptionPosition OverviewLooking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office. · ResponsibilitiesEstablish customer relationships and follow up with customers, as needed ...
Strategic Sales Account Representative
4 weeks ago
Overview · The Strategic Account Representative will provide technical expertise and product knowledge across the Sharp line up for dealer sales representatives including training, on-site product demonstrations and preparing responses to end user requests for proposals. Under th ...
Spanish Speaking Account Representative
1 week ago
Responsibilities · RTS Financial and Shamrock Trading Corporation are looking for a Spanish Speaking Financial Account Representative. This position is responsible for managing an assigned portfolio of clients, including receiving and processing invoices and related documentatio ...
Account Representative
3 days ago
Job Description · Job DescriptionBenefits:401(k) · 401(k) matching · Bonus based on performance · Company parties · Competitive salary · Free food & snacks · Opportunity for advancement · Paid time off · Profit sharing · Training & development · Position Overview: · Are you outgo ...
Insurance Account Representative
6 days ago
Job description · Inszone Insurance Services is an independent insurance agency with more than 60 locations in 16 states. Our firm specializes in customized insurance products for businesses and individuals. Over the last three years, Inszone has ascended Insurance Journal's Top ...
Account Sales and CRM Representative
2 days ago
Job Description · Job DescriptionThe Account Sales and CRM Representative is responsible for maintaining all aspects of account management for the Telecom Department and providing timely and accurate information to the sales team and the client. This involves working with multipl ...
Account Representative
2 weeks ago
KGPCo is the go-to partner to Communications Service Providers. Our customers rely on our extensive range of network solutions and services to help them build, maintain, and transform networks that connect the world. · The communications industry is evolving every day and we are ...
&v=024){kind=logo}
Remote Inside Sales Representative
6 days ago
Our client is a market leader in the electrical supply industry. They are seeking a experienced inside sales lighting rep that can work remote. · The company is a market leader with a great reputation to supplying electrical contractors with lighting, electrical distribution and ...
National Accounts
3 days ago
Position Overview: · As a National Accounts & Specification Sales representative at Excellart, you will play a pivotal role in driving growth by identifying and pursing new business while servicing our existing clients and assisting territory and manufacturing reps. Position wil ...
Customer Representative
1 week ago
Employment Benefits · : Comprehensive medical, prescription, dental, vision, and additional coverage · Pre-tax savings accounts · Sick & Vacation leave · Work-Life Balance programs: military leave, jury leave, funeral leave · 9 Paid State Holidays (designated by the Governor an ...
Field Sales Representative
1 week ago
· Field Sales Representative – Kansas City Area · The Best Experience Company · Our tagline is "The Best Experience Company." More than just a set of words, it represents the essence of who we are at Springs Window Fashions. As North America's premier window covering company, w ...
Account Manager
1 day ago
· AlphaGraphics Kansas City is looking for a sales and relationship-driven team member who wants to help customers create successful marketing products. If you are a service-driven person who thrives at building relationships then this position is for you. An Account Representat ...
Pediatric Specialty Sales Representative
6 days ago
The Opportunity · Our nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow, to keeping adult bodies strong and active. Millions of people around the world count on our leading brands – including Similac, Pedia ...
Technical Sales Representative
4 days ago
Recruiting for a Technical Sales Representative position covering the Wood Coatings portfolio. · Hybrid role, candidates can be based anywhere across the US. · The ideal candidate will have a solid understanding of the full sales process and as a result be able to prospect clien ...