- AM Shift: 6:00 AM - 2:00 PM, Full-time, Part-time
- Shift: 2:00 PM - 12:00 AM, Full-time, Part-time
- Maintains high visibility in the specified areas, most commonly stations entrances and exists to maximize engagement with riders and continually offer greetings to public.
- Proactively offers assistance with navigation on how to navigate the MBTA transit system and offer directions to destinations or instructions on fare payment/ticket use.
- Assists persons with disabilities by assisting in the development of the bridge plate for wheelchairs or other mobility devices while being kind, courteous and customer facing.
- Uses knowledge of transit system to communicate to ridership about parking information, transit schedules, payment options as well as maintains complete knowledge of the MBTA transit system and offer directions to destinations or instructions on fare payment options as well maintains complete knowledge of the MBTA Transit Company's policies.
- Actively reports unwanted behaviors, such as: smoking, loitering, disorderly conduct, and any criminal activities or other situations deemed unsafe to riders and reports to transit police and local authorities via established communication methods.
- Serves as a deterrent while circulating through assigned platform to deter unwanted activity through a visible uniformed presence.
- Maintains a friendly and positive environment in full compliance with applicable laws, regulations, policies, procedures and overall Block by Block standards of professionalism.
- Responds to emergency situations following outlined protocol: We are front-line responders and we will sound the alarm for the transit police.
- Reports all activities through usage of a smart device on station iPad, client phone and radio.
- Must have at least one year experience in hospitality or customer service
- Must be at least 18 years old
- Must have High School Diploma or GED
- Must have excellent communication skills with the ability to speak, read and write the English language in order to create basic reports.
- Must have the physical capacity to stand and walk continuously during an eight-hour and ten-hour shifts with normal breaks (ex: two fifteen-minute breaks, and one thirty-minute meal break).
- Must be able to work in station platforms in all conditions with provided inclement weather gear.
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· Salary: $21.74 per hour · AM Shift: 6:00 AM - 2:00 PM, Full-time, Part-time · Shift: 2:00 PM - 12:00 AM, Full-time, Part-time · This position is part of Teamsters Local 25. MBTA Transit Ambassadors are members of the Union and are covered under the applicable collective barg ...
Boston Full time3 days ago
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The Transit Associate maintains high visibility in stations to engage with riders and provide assistance with navigation. · Maintains high visibility in the specified areas to maximize engagement with riders. · Proactively offers assistance with navigation on how to navigate the ...
Boston Full time1 month ago
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This position is part of Teamsters Local 25. MBTA Transit Ambassadors are members of the Union and are covered under the applicable collective bargaining agreement. · ...
Boston Full time2 weeks ago
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Provides customer service and maintains visibility in station areas to engage with riders. · Assists with navigation and offers directions to destinations or instructions on fare payment/ticket use. · ...
Boston $21.74 - $22.74 (USD) Full time1 month ago
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This is a union position at Block by Block with benefits including insurance medical with available FSA and/or HSA dental vision short-term and long-term disability life accidental death and dismemberment critical illness accident paid time off vacation sick time PTO holidays flo ...
Boston, MA1 month ago
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This position is part of Teamsters Local 25. MBTA Transit Ambassadors are members of the Union and are covered under the applicable collective bargaining agreement. · Essential Functions:Maintains high visibility in the specified areas, most commonly stations entrances and exists ...
Boston, MA2 weeks ago
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This position provides excellent customer service to riders by offering assistance with navigation and providing information about the MBTA transit system. · Maintains high visibility in station areas to engage with riders and offer greetings. · Offers assistance with navigation ...
Boston, MA1 month ago
- Work in company
Associate Director, Student Transitions and Family Programs
Only for registered members
Join our community and experience Emerson College · The Associate Director of Student Transitions and Family Programs leads all family engagement initiatives for incoming and current families. This position oversees year-round communication, manages the Family Ambassador Program, ...
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- Work in company
Associate Director, Student Transitions and Family Programs
Only for registered members
Join our community and experience Emerson College · The Associate Director of Student Transitions and Family Programs leads all family engagement initiatives for incoming and current families. This position oversees year-round communication, manages the Family Ambassador Program, ...
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Associate Director, Student Transitions and Family Programs
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Associate Director, Student Transitions and Family Programs · Join our community and experience Emerson College · The Associate Director of Student Transitions and Family Programs leads all family engagement initiatives for incoming and current families. This position oversees ...
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Job Description · A bit about this role: · We want to help members navigate the healthcare system in a better and safer way. The Transitions of Care (TOC) Team supports members who are newly discharged from the hospital (and in some cases prior to discharge). You'll serve as an ...
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The Transportation Coordinator at Harvard University is responsible for overseeing the university's transit services. Key duties include maintaining the Daytime Van booking system, processing data entry payroll, collaborating with disability resource offices, and handling custome ...
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MBTA Transit Associate - Boston - Block by Block
Description
Salary: $21.74 per hourMBTA Transit Ambassadors are responsible for the safety of riders Due to the serious nature of the job, we require a full 13 panel drug screen (this includes marijuana) as a part of our hiring process.
Essential Functions:
Qualifications:
Age/Education/Experience
Insurance: Medical with available FSA and/or HSA, Dental, Vision, Short-Term and Long-Term Disability, Life, and Accidental Death and Dismemberment, Critical Illness, and Accident.
Paid time off: Vacation, Sick Time and/or PTO (Only where required by local requirements and contract agreements), Paid Leave (only where required by law), Holidays (only where required by contract agreement), Floating Holidays (only where required by contract agreement), Birthday Pay (eligible after one year of service at most locations unless otherwise stated in CBA), Jury Duty (only where required by law).
Bonuses: Employee Recognition Awards, Employee Referral Bonus Program (hourly employees only), Bonus Program (Operations Manager, RVP, and executive positions only).
Other: 401K Retirement Savings Plan
This is a union position with union benefits as well, such as a pension plan.
Block by Block is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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MBTA Transit Associate
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MBTA Transit Associate
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