IT Support Technician Assistant - Moncks Corner, United States - Berkeley County, SC

Description

Salary:
$ $20.22 HourlyLocation : 1003 N.


Highway 52, Moncks CornerJob Type:
Part TimeJob Number: 01156Department: Information Technology
Opening Date: 05/19/2023

Closing Date:
ContinuousJob Summary and Essential Functions This position typically provides performance of a variety of basic help desk support requests and routes help desk requests to appropriate systems staff for follow-up or action; and deals courteously and effectively with fellow employees and citizens


ESSENTIAL JOB FUNCTIONS:

Performs basic maintenance and upkeep of library technology equipment such as, installation of software/hardware (workstations, printers, monitors, scanners, mobile devices, patch cables, etc.), basic cleaning and preventive maintenance of library technology equipment.

Performs library technology inventory and surplus.
Manages, maintains and tracks library asset/inventory equipment.

Prepares items for surplus (cleaning, deleting data from hard drives, printers, etc.).Prepares and coordinates pickup of library technology equipment for surplus.

Files and maintains paperwork (asset inventory, shipping, training) forms/documents.

Assists with system related projects such as staff, public training and setup/installation/removal of technology equipment (workstations, printers, monitors, etc.).Keeps up with library related technology via journals, magazines, webinars, etc.

Meets with library IT/systems staff for progress reports and project planning.
Travels with staff for conferences, presentations, major upgrades and installs.

Removes defective parts from computer peripherals that come back to the department and surplus them or replace with new hardware.

Performs other duties as assigned.

Minimum Requirements to Perform Work High School diploma or equivalent;One (1) year of related Library and/or technology experience;Special Requirements:
Departmental testing may be administered during interview; A criminal background check will be completed on selected applicant if a current one (less than 3 years old) is not on file

Knowledge, Skills and Abilities:
Skill in filing, customer service, math, data entry and correct grammar usage.
Ability to operate general office equipment.
Ability to use computers and computer applications.
Ability to use or repair small and medium equipment and machinery.
Ability to manage inventory and property.
Ability to repair, develop or install hardware, software and systems.

Physical Demands This position requires the employee to stand and use hands to handle, finger or operate objects, tools or controls; reach with hands and arms; use repetitive motion; crouch, kneel and stoop; and walk, talk and hear.

The employee must occasionally lift and/or move up to twenty-five (25) pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Work Conditions The work is regularly performed in a dynamic environment that requires sensitivity to change and responsiveness to changing goals, priorities and needs.

This position will not exceed twenty-nine (29) hours per week. Normal operating hours are Monday through Friday 9:00am until 5:00pm with the ability to work flexible hours when necessary. Scheduled hours/days, job location, duties and any other information contained herein is subject to change. May be required to work extra hours and to perform extra or different duties during emergency situations.

Berkeley County offers competitive salaries and a comprehensive benefits package to its employees, including:

Personal Leave (Pro-Rata) Twelve (12) Paid Holidays (Pro-Rata) South Carolina Retirement System (SCRS) State Retirement Plan Police Officers Retirement System (PORS - as applicable) Optional Deferred Compensation Program (i.e.

401K, 457) Employee Assistance Program Employee Wellness Program01 Do you have a valid High School diploma or equivalent? Yes No 02 Do you have a valid driver's license? Yes No 03 Do you have one (1) year of related experience? Yes No Required Question