Card Fraud Manager - Greater Lansing
Only for registered members Greater Lansing, United States
1 week ago
Job summary
The Card Fraud Manager is responsible for supervising the operations of the fraud prevention program at the Credit Union as it relates to card fraud.Responsibilities
- Directly supervise the Card Fraud Team by carrying out supervisory responsibilities in accordance with the organization's policies and applicable laws.
- Escalate identified fraud trends and instances in a timely manner to the appropriate leadership and teams for communication to the organization and to affected members.
- Coach and mentor employees including but not limited to establishing goals and objectives providing feedback on investigative efforts performance maintain a regular schedule of periodic coaching sessions quarterly career development meetings develop implement strategies both external internal designed minimize fraud losses increase operational efficiencies ensure ongoing compliance laws regulations oversee department operations advance overall fraud program present training education external partners community members develop model governance procedures perform model analysis implement changes models used in Fraud Prevention according model management policies.
Job description
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